Website:
truzee.in
Job details:
Location: Delhi
Employment Type: Full-time, On-site
Truzee is looking for a proactive Sales & Client Experience Executive to manage customer enquiries and convert leads into confirmed orders.
Compensation: ₹20,500 per month fixed + performance-based incentive of up to ₹7,500 per month, linked to monthly sales targets and payments received
Key Responsibilities
- Manage enquiries across WhatsApp, Instagram, website and phone calls
- Understand customer requirements and recommend suitable products
- Communicate prices, customisation options, measurements and delivery timelines clearly
- Maintain and regularly update the lead pipeline in HubSpot
- Follow up consistently with interested customers and close sales
- Track payments and hand over confirmed orders to the production team
- Coordinate customer updates and resolve order-related queries
- Share daily updates on leads, follow-ups and conversions
Ideal Candidate
- Graduate from any stream
- 1–3 years of experience in sales or customer handling
- Experience in fashion, apparel, retail or e-commerce is preferred
- Strong communication skills in English and Hindi
- Comfortable using WhatsApp, Instagram, Excel and CRM software
- Organised, proactive and consistent with follow-ups
- Basic understanding of fashion, sizing and styling is preferred
Click on Apply to know more.