Website:
thecard.co.in
Job details:
This role is budgeted at up to ₹15,000 Per Month. Kindly apply only if this Salary range works for you.
Responsibilities
- Greet Customers on Phone Calls and Messages
- Receiving Customer calls and explain them about the product (In their own comfortable language)
- Calling Customers for order related details and Support Phone Calls
- Interacting and Managing customers on Live Chat, Instagram, Facebook and YouTube
- Order Processing (Data Entry on server / Card Designing and Printing)
- Verifying Card Data before shipping
- Order Fulfilment on any Other Mediums than currently being used
- Management and Operations:
- Inventory Management
- Managing Daily Workflows
- Social Media Creation and Posting
- Interacting with Leads provided through Live Chat or through our Company.
- Packing the parcels and Courier and Porter pickups (including all Couriers for Tensai Computers)
- Budget Management
- Business Goals Achievement
- Ensuring Deadlines are met
- Staff Coordination
What you will gain:
- On-time salary
- Healthy work-life balance
- Respectful and professional work environment
- Practical exposure to multiple business functions
What you will learn and work on:
- Social media handling
- Customer interaction
- Content creation
- Budget management
- Working within deadlines
- Team coordination
- Order processing, execution, and shipping
- Product marketing and promotion using SEO tools
- Operating interactive server UI
- Handling customers on WhatsApp, live chat, and phone calls
- Understanding systematic company process flow
- Inventory management and stock keeping
*PLEASE NOTE: DETAILED DESCRIPTION OF THE ABOVE AND THIS JD WILL BE GIVEN POST ACCEPTANCE OF THIS JOB OFFER WHILE SIGNING EMPLOYMENT CONTRACT.
Click on Apply to know more.
