Future Link Consultants
Website:
futurelinkconsultants.com
Job details:
Company DescriptionFuture Link Consultants is a study abroad and immigration consultancy with over 25 years of experience supporting students, professionals, and families in achieving their international education and immigration goals.
Led by Managing Director Santosh Ramrakhiani, a Registered Canadian Immigration Consultant (RCIC), Future Link Consultants combines Canadian immigration expertise with ethical, transparent, and personalized client guidance.
As an AIRC Recognized Agency, Future Link Consultants follows internationally recognized standards in international student recruitment and client service. The organization has guided more than 60,000 students, assisted 12,000+ families in settling abroad, and established partnerships with 500+ educational institutions across 29+ countries.
With a strong focus on client success and long-term support, Future Link Consultants provides comprehensive services including study abroad counselling, visa processing, test preparation, and onshore support across destinations such as Canada, the UK, the USA, Australia, New Zealand, and Europe.
Role DescriptionThe Executive – Allied Services is a full-time, on-site position based in Vadodara.
The role will support Future Link Consultants’ allied services, including tours and travel, air ticketing, travel insurance, foreign exchange (forex), hotel bookings, and other travel-related services.
The Executive will be responsible for handling customer enquiries, coordinating service requests, assisting with bookings and documentation, maintaining accurate records, and ensuring timely follow-up with clients and service providers.
Key Responsibilities- Handle customer enquiries related to tours, travel, ticketing, insurance, forex, and other allied services.
- Assist with air ticketing, travel bookings, hotel reservations, and related arrangements.
- Coordinate with clients, airlines, hotels, insurance providers, forex partners, and other service providers.
- Prepare and maintain customer documentation and records.
- Respond to customer queries through phone, email, WhatsApp, and in-person interactions.
- Schedule appointments and ensure timely follow-up with clients.
- Coordinate with internal departments to ensure smooth service delivery.
- Maintain accurate data, reports, and CRM records.
- Support day-to-day administrative and operational activities.
- Ensure a high standard of customer service while maintaining confidentiality and compliance with company procedures.
Qualifications- Bachelor’s degree in any discipline is preferred.
- Undergraduates and freshers may also apply.
- Strong communication and customer-service skills.
- Good administrative and organizational abilities.
- Basic knowledge of MS Office, particularly Word and Excel.
- Ability to learn and work with CRM and other digital systems.
- Interest in travel, tourism, ticketing, insurance, and foreign exchange services.
- Prior experience in travel, ticketing, tourism, insurance, forex, customer service, or related fields will be an advantage but is not mandatory.
- Strong attention to detail and ability to manage multiple tasks.
- Ability to work effectively in a fast-paced, customer-focused environment.
- Fluency in English; knowledge of regional languages is an added advantage.
What We’re Looking ForWe are looking for customer-focused, energetic, and detail-oriented individuals who are interested in building a career in the travel and allied services industry and are willing to learn and grow with the organization.
Click on Apply to know more.