Website:
stancorpglobalservices.in
Job details:
The next part of your journey is right around the corner — with Standard India
A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams across the nation, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture, focused on operational excellence, thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference?
Job Summary
The End Point Engineer IV (Virtualization) is a seasoned endpoint and virtualization engineering professional responsible for designing, engineering, maintaining, and continuously improving enterprise virtual endpoint platforms. This role specializes in Citrix, Citrix DaaS, Citrix Cloud, Microsoft Azure, Azure-hosted virtual desktop workloads, and related endpoint technologies that enable secure, reliable, high-performing access to business applications and desktops. The engineer partners with End Point Services, infrastructure, cloud, security, operations, vendors, and business stakeholders to deliver scalable virtual desktop solutions that support employees, contractors, offshore partners, and business continuity needs.
Position Overview
This role serves as a key technical owner and subject matter expert for the organization’s virtual endpoint ecosystem, with emphasis on Citrix DaaS, Citrix Cloud, Microsoft Azure, Azure Virtual Desktop-related hosting integrations, Citrix Workspace, cloud connectors, delivery groups, machine catalogs, access policies, image lifecycle, performance optimization, and operational readiness. The position requires strong hands-on engineering capability, sound judgment, disciplined change execution, and the ability to translate business requirements into secure and supportable virtualization solutions.
Key Responsibilities
Virtualization Platform Engineering & Administration (35%)
- Engineer, configure, maintain, and optimize Citrix DaaS, Citrix Cloud, Citrix Workspace, and related virtualization platform components.
- Support Azure-hosted virtual desktop workloads, Citrix hosting connections, resource locations, cloud connectors, delivery groups, machine catalogs, and virtual desktop access models.
- Participate in the design and execution of virtualization platform strategy, including evaluation of Windows 365, Azure Virtual Desktop, and next-generation cloud VDI capabilities.
- Develop and maintain standards for persistent and non-persistent virtual desktops, user personas, desktop sizing, access models, and environment configuration.
- Ensure platform engineering decisions support performance, scalability, resiliency, security, and operational manageability.
Cloud, Azure & Infrastructure Integration (20%)
- Engineer and support virtualization workloads running in Microsoft Azure, including resource groups, subscriptions, virtual networks, security groups, storage, service principals, and hosting connections used by Citrix DaaS and related platforms.
- Partner with cloud engineering, identity, network, security, and operations teams to ensure virtual desktop environments align with enterprise architecture, compliance, and support standards.
- Assist with Azure region planning, workload placement, capacity considerations, disaster recovery readiness, and cost visibility for virtual endpoint services.
- Support migration and modernization efforts involving on-premises VDI workloads, Azure-based VDI, Citrix DaaS, Windows 365, and Azure Virtual Desktop.
Endpoint Image, Application & Access Engineering (15%)
- Engineer virtual desktop images, application delivery models, desktop configurations, and baseline standards in partnership with endpoint engineering and application teams.
- Support integration with Microsoft Intune, Configuration Manager, Company Portal, Group Policy, Entra ID, RBAC, and Active Directory security groups.
- Design and maintain access models for employees, contractors, offshore teams, developers, and business users while ensuring appropriate controls for secure remote access.
- Collaborate on endpoint security requirements including device posture checks, conditional access, data protection controls, endpoint security tools, vulnerability management, and compliance requirements.
Operations, Troubleshooting & Continuous Improvement (20%)
- Serve as an escalation point for complex Citrix, VDI, access, performance, provisioning, profile, application, and Azure-hosted virtual desktop issues.
- Lead technical troubleshooting across Citrix Cloud, Citrix DaaS, Windows endpoints, Azure infrastructure, networking, authentication, and endpoint management domains.
- Develop and maintain runbooks, support documentation, operational standards, knowledge transfer materials, and engineering playbooks.
- Identify automation and process improvement opportunities that reduce manual effort, improve reliability, accelerate provisioning, and simplify day-to-day operations.
- Support incident, problem, change, and release management processes related to virtual endpoint platforms.
Strategy, Collaboration & Technical Leadership (10%)
- Contribute to the virtualization roadmap, including platform rationalization, cloud migration, business continuity, user experience, cost optimization, and vendor strategy.
- Provide technical leadership and practical guidance to operations partners, service desk teams, application teams, project teams, and stakeholders.
- Participate in proof-of-concept efforts, solution evaluations, technical design reviews, production readiness assessments, and post-implementation reviews.
- Mentor peers and operations resources on Citrix, Azure, endpoint virtualization, troubleshooting methods, and platform standards.
Required Qualifications
- High school diploma or equivalent required; bachelor’s degree in Information Technology, Computer Science, Engineering, Information Systems, or a related field preferred.
- Typically requires 7+ years of related experience in endpoint engineering, infrastructure engineering, virtualization engineering, systems administration, cloud engineering, or a similar technical role.
- Hands-on experience engineering, supporting, or administering Citrix Virtual Apps and Desktops, Citrix DaaS, Citrix Cloud, Citrix Workspace, or comparable enterprise virtualization platforms.
- Experience with Microsoft Azure infrastructure concepts such as subscriptions, resource groups, virtual networks, storage, virtual machines, service principals, role-based access, and monitoring.
- Experience supporting Windows endpoint environments, virtual desktop images, application delivery, user access models, and enterprise device management platforms.
- Ability to independently handle moderately complex to complex assignments and escalate appropriately when enterprise impact, risk, or architectural decisions are involved.
Preferred Qualifications
- 7+ years of hands-on experience with Citrix DaaS, Citrix Cloud, or Citrix virtualization engineering in an enterprise environment.
- 5+ years of hands-on experience supporting workloads in Microsoft Azure.
- Experience with Azure Virtual Desktop, Windows 365, Cloud PC concepts, or cloud VDI migration planning.
- Experience with Microsoft Intune, Microsoft Configuration Manager, Entra ID, Active Directory, Group Policy, RBAC, and endpoint security controls.
- Experience with PowerShell, automation, scripting, infrastructure-as-code concepts, or API-based operational improvements.
- Knowledge of ITIL practices, ServiceNow, change management, incident management, problem management, and enterprise support processes.
Technical Skills
- Citrix DaaS, Citrix Cloud, Citrix Workspace, Citrix Virtual Apps and Desktops, delivery groups, machine catalogs, cloud connectors, policies, and access controls.
- Microsoft Azure infrastructure, Azure-hosted VDI, virtual machines, networking, resource groups, subscriptions, service principals, monitoring, and cost awareness.
- Microsoft Intune, Configuration Manager, Entra ID, Active Directory, Group Policy, RBAC, endpoint compliance, and endpoint security tooling.
- Virtual desktop image management, application delivery, profile management, persistent and non-persistent desktop models, user persona sizing, and performance optimization.
- PowerShell scripting, automation concepts, troubleshooting methodology, documentation, runbooks, and operational knowledge transfer.
Core Competencies
- Technical ownership and accountability for complex endpoint virtualization services.
- Strong analytical troubleshooting across endpoint, cloud, identity, network, security, and application domains.
- Customer-focused mindset with emphasis on user experience, reliability, access, and business continuity.
- Continuous improvement mindset with a focus on automation, simplification, standardization, and operational maturity.
- Ability to communicate clearly with technical teams, operations partners, vendors, leaders, and business stakeholders.
- Ability to balance platform stability, security requirements, user experience, delivery speed, and cost considerations.
Key Behaviors of a Successful Candidate
- Proactive Mindset : Always seeks to improve environmental problems and conditions before issues occur.
- Owns the Platform: Takes responsibility for the health, direction, and maintainability of enterprise virtualization services.
- Solves Across Boundaries: Troubleshoots effectively across Citrix, Azure, endpoint management, identity, access, networking, vendor, and operations domains.
- Improves the Experience: Looks beyond uptime to improve login performance, reliability, access simplicity, and overall employee productivity.
- Automates and Standardizes: Reduces manual work through repeatable patterns, runbooks, scripting, and better platform standards.
- Partners Effectively: Builds trust with operations teams, vendors, cloud teams, security teams, project teams, and business stakeholders.
Preferred Certifications
- Citrix Certified Associate - Virtualization or higher.
- Citrix Certified Professional - Virtualization or higher.
- Microsoft Certified: Azure Fundamentals.
- Microsoft Certified: Azure Administrator Associate.
- Microsoft Certified: Windows 365 Endpoint Administrator Associate or equivalent Microsoft endpoint/cloud certification.
- ITIL Foundation or equivalent service management certification.
Work Environment
- Hybrid or remote work environment based on business needs and company policy.
- May require participation in change windows, production deployments, incident response, or on-call/escalation support for critical virtualization services.
- Occasional travel may be required for planning, team collaboration, vendor engagement, or project activities.
- Ability to work from a computer for extended periods.
Why Join Standard India?
We Have Built An Enduring Legacy Of Stability, Financial Strength And Exceptional Customer Service Through The Contributions Of The Service-oriented People Who Choose To Work At The Standard. To Ensure We Can Attract And Retain The Best Talent, When You Join StanCorp Global Servicesyou Can Expect
- A rich benefits package that supports your health, well-being, and financial goals
- An annual incentive bonus plan tied to both individual and organizational performance
- Paid time off including earned leave, sick/casual leave, and public holidays, in accordance with the company’s leave policy
- A supportive, responsive management approach that empowers you to grow
- Opportunities for career advancement through learning, coaching, and leadership enablement
- A culture where your voice matters - your ideas shape our future, and we win as one
- Purpose-driven work that makes a difference for our customers, communities, and each other
In addition to a competitive salary, our employee-focused benefits are designed to support work-life balance, personal growth, and long-term impact.
Eligibility to participate in an incentive program is subject to the rules governing the program and plan. Any award depends on a variety of factors including individual and organizational performance.
StanCorp Global Services India Private Limited is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity, sexual orientation, age, disability, caste, HIV status or any other characteristic protected by applicable laws of India.
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