Westchester County
Website:
westchestergov.com
Job details:
Under direct supervision in the Department of Public Safety or Department of Emergency Services, incumbents of this class receive both professional certification(s) and on-the-job training in monitoring and operating two-way radio communication systems, call taking on a telecommunication systems and call entry and retrieval utilizing a computer aided dispatch systems as part of an information network designed to enable effective response to reported emergency situations. Good communication skills, the ability to multitask, and the ability to work well under pressure, are essential functions of this position. Incumbents learn to exercise good judgment in prioritizing calls and dispatching appropriate and assigned resources. This work-training program is for a period not to exceed one year. Subsequent to satisfactory completion of one year of service and having earned certifications appropriate for their department, incumbents are eligible for promotion to the full performance Emergency Communication Specialist I title without further examination. Incumbents may be assigned to one of multiple shifts, which operate on a 24-hour, 7-day basis. Supervision is not a responsibility of this position. Does related work as required.
- THE DEPARTMENT OF CIVIL SERVICE HAS DEVELOPED A HIRING PROGRAM THAT STREAMLINES THE APPOINTMENT PROCESS TO ALLOW AGENCIES TO HIRE DIVERSE, QUALIFIED PERMANENT EMPLOYEES QUICKLY AND WITHOUT EXAMINATIONS. EMPLOYEES HIRED UNDER THE HELP PROGRAM WILL BE APPOINTED ON A PERMANENT BASIS. THE HIRING FOR EMERGENCY LIMITED PLACEMENT (HELP) PROGRAM TEMPORARILY REMOVES THE CIVIL SERVICE EXAM REQUIREMENT FOR THIS TITLE.
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