Universities Nation
Website:
universitiesnation.com
Job details:
As an Education Counsellor, you will guide prospective students in identifying suitable higher-education options and support them through the counselling and enrollment process.
Key Responsibilities:
- Communicate with prospective students to understand their academic background and career aspirations, and recommend relevant UG/PG programs based on their requirements.
- Provide clear information on program structure, eligibility, fees options and the overall admission process.
- Manage inbound and outbound student enquiries, address queries and provide appropriate guidance throughout the admission journey.
- Track interested students through different stages of the admission process and ensure timely action on pending follow-ups.
- Maintain accurate records of candidate interactions, follow-ups and admission status in the CRM.
- Convert eligible and interested candidates into enrollments and ensure completion of the admission process.
- Achieve assigned weekly and monthly admission targets.
Requirements:
- Graduate in any discipline
- 0–1 year of experience in EdTech, education counselling, admissions, inside sales or a similar role. (Candidates with relevant EdTech experience will be preferred).
- Good communication skills with the ability to explain information clearly in Hindi and English.
- Positive, approachable and comfortable interacting with students over calls.
- Comfortable working towards defined admission goals and learning in a target-oriented environment.
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