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Job details:
Hiring: E-Commerce Specialist | Indore
Location: Indore, Madhya Pradesh
Work Mode: Work From Office (WFO)
Employment Type: Full-Time
Experience: 0 to 1 Year
About the Role
We are looking for an E-Commerce Specialist to join our team in Indore. The candidate will be responsible for managing day-to-day e-commerce operations, maintaining product listings, monitoring inventory and pricing, handling orders, and supporting sales and promotional activities across online marketplaces.
The ideal candidate should have hands-on experience with e-commerce platforms and a good understanding of online merchandising, customer service, product SEO, and performance analysis.
Key Responsibilities
* Manage and update product listings across e-commerce platforms.
* Ensure product titles, descriptions, images, pricing, and other information are accurate and optimized.
* Manage platforms/marketplaces such as Amazon, Flipkart, Shopify, or similar.
* Monitor inventory, pricing, orders, returns, and overall platform performance.
* Process and track customer orders and coordinate with internal teams for smooth operations.
* Respond to customer queries and resolve issues efficiently.
* Analyse sales and product data to identify trends and areas for improvement.
* Apply basic product SEO and online merchandising practices to improve visibility and conversions.
* Coordinate with internal teams to improve customer satisfaction and sales performance.
* Manage multiple tasks, deadlines, and priorities in a fast-paced environment.
Requirements
* 0 to 1 year of experience as an E-Commerce Associate/Specialist.
* Hands-on experience with e-commerce marketplaces such as Amazon, Flipkart, Shopify, or similar platforms.
* Good understanding of e-commerce operations and online sales.
* Strong communication and customer-handling skills.
* Good analytical and problem-solving abilities.
* Basic knowledge of product SEO, pricing strategies, and online merchandising.
* Good organizational and time-management skills.
* Ability to work independently as well as with cross-functional teams.
* Bachelor’s degree in Business, Commerce, Marketing, or a related field is preferred.
* Prior experience in e-commerce, retail, or online sales will be an advantage.
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