Balaji Traders - India
Website:
balajitradersbangalore.com
Job details:
Company Description Balaji Traders - India is a growing India-based trading company that serves a diverse range of customers and business partners. The organization focuses on delivering quality products and reliable service while operating in a competitive, fast-paced market. Team members work closely across functions to support sales, customer relationships, and operational efficiency. The company values adaptability, attention to detail, and strong execution in everyday business operations.
Role Description The Ecommerce Specialist will manage and optimize Balaji Traders’ online sales channels on a full-time, on-site basis in Delhi, India. Responsibilities include listing and updating products on e-commerce platforms, monitoring inventory and pricing, and ensuring accurate product information and images. The role involves tracking sales performance, analyzing data to improve conversions, and coordinating promotions, discounts, and campaigns in collaboration with sales and marketing teams. The Ecommerce Specialist will respond to customer inquiries and support order processing, returns, and issue resolution to maintain a positive customer experience. The role also includes working with internal teams and platform representatives to enhance store visibility, maintain compliance with platform policies, and support overall growth of online revenue.
Qualifications
- Candidates should possess strong E-Commerce and Sales skills to manage online listings, drive revenue, and support promotional activities.
- Candidates should possess excellent Customer Service and Communication skills to handle inquiries, resolve issues, and collaborate with internal and external stakeholders.
- Candidates should possess solid Analytical Skills to interpret performance data, optimize listings and campaigns, and support decision-making.
- Experience with major e-commerce marketplaces and platforms (such as Amazon, Flipkart, or similar) is beneficial.
- Proficiency with spreadsheets, reporting tools, and basic computer applications is preferred.
- Strong organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment are important.
- Prior experience in e-commerce, retail, or trading is an advantage; a relevant diploma or degree in business, commerce, or a related field is beneficial.
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