Website:
bombaymusk.com
Job details:
E-commerce Marketplace Executive
Company: Bombay Musk
Employment Type: Full-time
Location: In-Office | Gurugram
About Bombay Musk
Bombay Musk is a growing fragrance and lifestyle brand focused on creating thoughtfully crafted scents and products that elevate everyday moments. Our mission is to deliver high-quality products while creating exceptional customer experiences.
As we continue to grow, we are looking for an E-commerce Marketplace Executive who is organised, detail-oriented, analytical, and eager to build a career in e-commerce and marketplace operations.
The role will be responsible for managing day-to-day operations across multiple e-commerce platforms, including Amazon, Flipkart, Meesho, and other relevant marketplaces. The candidate will work closely with internal teams to manage product listings, orders, inventory, campaigns, marketplace performance, reporting, and operational issues.
Key Responsibilities
1. Marketplace Management
- Manage day-to-day operations across Amazon, Flipkart, Meesho, and other e-commerce marketplaces.
- Maintain and update product catalogues, listings, pricing, images, descriptions, attributes, and other product information.
- Ensure all product listings are accurate, complete, and marketplace-compliant.
- Monitor listing health, product visibility, catalogue issues, and suppressed or inactive listings.
- Coordinate with internal teams to resolve marketplace-related issues.
2. Product Listing & Catalogue Management
- Create and maintain product listings across multiple marketplaces.
- Optimise product titles, descriptions, bullet points, keywords, images, and product attributes.
- Ensure consistency of product information, pricing, offers, and inventory across platforms.
- Coordinate with the content and creative teams for product images, banners, A+ Content, and other marketplace creatives.
- Regularly audit listings to identify errors and improvement opportunities.
3. Campaign & Promotion Management
- Monitor and support campaigns, offers, discounts, and promotional activities across marketplaces.
- Track campaign performance and marketplace sales.
- Coordinate with relevant teams to ensure campaigns and promotions are implemented accurately and on time.
- Monitor marketplace advertising performance where applicable.
- Track key metrics such as ROAS, ACOS, CPC, CTR, CVR, impressions, clicks, and sales.
4. Sales Data & Reporting
- Collect, organise, and analyse marketplace sales and performance data.
- Prepare daily, weekly, and monthly marketplace reports.
- Track SKU-level sales, revenue, orders, returns, cancellations, and other key metrics.
- Maintain accurate Excel/Google Sheets reports and dashboards.
- Identify trends, gaps, and operational issues from marketplace data.
- Share regular updates and insights with the management/team.
5. Order & Inventory Management
- Monitor orders across Amazon, Flipkart, Meesho, and other marketplaces.
- Coordinate with warehouse and operations teams for smooth order processing and fulfilment.
- Track inventory levels and ensure stock availability across marketplaces.
- Monitor cancellations, returns, RTOs, and other order-related issues.
- Support regular reconciliation of orders, sales, and inventory data.
6. Competitor & Market Research
- Monitor competitor products, pricing, offers, ratings, reviews, and promotions.
- Conduct regular research across relevant marketplaces.
- Identify new products, market trends, pricing opportunities, and competitor activities.
- Share relevant market insights with the team.
7. Marketplace Performance & Issue Resolution
- Regularly monitor marketplace dashboards and account health.
- Identify and resolve listing, catalogue, order, inventory, pricing, and campaign-related issues.
- Raise support tickets with marketplace platforms when required and follow up until resolution.
- Ensure marketplace policies and operational guidelines are followed.
- Maintain proper records of marketplace issues, resolutions, and updates.
Required Skills & Qualifications
Must Have
- Bachelor's degree in any field. BBA, B.Com, Marketing, or a related field preferred.
- 1–2 years of experience in e-commerce, marketplace management, or online retail operations.
- Hands-on experience with one or more platforms such as Amazon, Flipkart, Meesho, Myntra, Nykaa, Ajio, or other e-commerce marketplaces.
- Strong Excel / Google Sheets skills, including formulas, filters, pivot tables, and data organisation.
- Comfortable working with sales and marketplace data.
- Understanding of key e-commerce metrics such as ROAS, ACOS, CPC, CTR, CVR, conversion rate, sales, and revenue.
- Good written and verbal communication skills.
- Strong attention to detail and accuracy.
- Good organisational and problem-solving skills.
- Ability to manage multiple marketplaces, SKUs, campaigns, and operational tasks simultaneously.
- Ability to work independently and follow daily SOPs.
Good to Have
- Experience managing Amazon Seller Central, Flipkart Seller Hub, Meesho Supplier Panel, or similar seller platforms.
- Familiarity with marketplace advertising and PPC campaigns.
- Experience with Helium 10, Jungle Scout, or similar e-commerce tools.
- Basic understanding of SEO, keywords, search rankings, and product discoverability.
- Experience with catalogue management and marketplace content.
- Basic knowledge of Canva or Photoshop.
- Experience with marketplace reconciliation, returns, RTOs, and inventory management.
Who You Are
- Highly organised and detail-oriented.
- Comfortable working with numbers, reports, and large amounts of data.
- Proactive in identifying and resolving issues.
- Strong at following checklists and daily processes.
- Able to manage multiple marketplaces and priorities simultaneously.
- A quick learner who is comfortable adapting to new platforms and tools.
- Takes ownership of assigned tasks and responsibilities.
- Performance-focused and interested in understanding what drives e-commerce sales and growth.
- Comfortable working in a fast-paced, growing brand environment.
What You’ll Get Exposure To
- Amazon, Flipkart, Meesho, and other major e-commerce marketplaces.
- Marketplace catalogue and listing management.
- E-commerce sales and performance analytics.
- Marketplace advertising and promotional campaigns.
- Inventory, order, return, and fulfilment operations.
- Competitor and market research.
- E-commerce growth and marketplace optimisation.
What to Submit
- Updated resume
- Details of marketplaces previously handled
- Platforms worked on — Amazon / Flipkart / Meesho / Myntra / others
- Brief summary of your marketplace responsibilities
- Details of campaigns or advertising managed, if applicable
- Experience with marketplace reporting and analytics
How to Apply
Send your resume and relevant details to: hr@bombaymusk.com
- Subject Line: E-commerce Marketplace Executive – Your Name
Click on Apply to know more.
