Wiley
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wiley.com
Job details:
Job Description
We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what’s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what’s next to power infinite possibilities for our customers, colleagues and society at large.
About The Role
As Director, Project Management — Performance & Reporting, you help Wiley’s AI & Data Analytics business unit operate with commercial discipline, pipeline reporting, and consistent executive visibility. Reporting to the VP, Strategy & Operations, you coordinate the operating rhythm around the commercial pipeline, monthly business reviews, and act as the connective tissue between the BU commercial teams and Wiley’s centralized Revenue Operations function.
In a portfolio carrying ambitious growth targets across Applied Research Intelligence and Audience Solutions, the cost of stale pipeline data, inconsistent reporting, or under-prepared executive reviews compounds quickly. You will be the person who keeps the moving parts aligned, ensures the numbers presented are the numbers trusted, anticipates the questions leadership will ask, and holds the cadence around commercial performance steady, repeatable, and respected.
Key Responsibilities
- Commercial Pipeline Visibility & Reporting: Coordinate the end-to-end pipeline reporting layer for Applied Research Intelligence and Audience Solutions, including weekly pipeline health, forecast accuracy, conversion analytics, and leading indicators of commercial momentum. Work across BU, Revenue Operations (Rev Ops), and Finance reporting to maintain a single source of truth as a service to BU GMs.
- Reporting & Analytics: Provide BU-specific data and reporting requirements to help shape information system requirements in Wiley’s Shared Services. Own and build analytical models and dashboards that serve as the single source of truth for the BU.
- MBR Preparation: Coordinate the design, drafting, and orchestration of Monthly Business Reviews. Pull together commercial performance into a clear executive narrative.
- QBR Coordination: Act as the BU-side coordinator for the centrally-run Quarterly Business Review process. Ensure Applied Research Intelligence and Audience Solutions inputs are accurate, on-time, and narratively consistent.
- Revenue Operations Liaison: Act as the primary BU-side counterpart to Wiley’s Shared Services and Rev Ops functions across sales analytics, sales operations, revenue acceleration, sales training, customer success, and onboarding. Channel BU needs into Rev Ops priorities, coordinate BU requirements into central programs, and support BU adoption of central capabilities.
- Cross-Functional Coordination: Align with Sales, Finance, Product, Rev Ops and Marketing leadership so that commercial reporting connects coherently to financial reporting, pipeline-to-product feedback, and demand-generation effectiveness.
- Senior Stakeholder Engagement: Work credibly with BU leaders and central function partners without direct authority.
Required Experience & Qualifications
- Program Management: 6+ years of experience in program and project management, change management, and revenue strategy & operations role.
- Executive Reporting Craft: Demonstrated track record of preparing MBR cycles and contributing to QBR processes for senior leadership.
- Rev Ops Partnership: Experience operating alongside or within a centralised Revenue Operations function across sales analytics, sales operations, sales training, customer success, and onboarding. Clarity on where BU coordination ends and central capability begins; able to broker and coordinate, not duplicate.
- Analytical Rigor: Comfortable interrogating commercial data directly - building models, identifying anomalies, validating assumptions - rather than relying solely on what is handed forward. Able to translate analysis into executive-ready insight.
- Influence Without Authority: Proven ability to coordinate across commercial, finance, and product stakeholders without direct line authority, through credibility, preparation, and the consistency of the operating standards you uphold.
- Structuring Ambiguity: Comfortable bringing rhythm and structure to a fast-moving commercial environment, holding the framework firmly enough to drive discipline and loosely enough to evolve with the business.
SUCCESS METRICS: — YEAR 1
- Operating Cadence: Weekly and monthly commercial review cadence is running within 30 days, with documented purpose, agendas, and outputs sustained throughout the year.
- Pipeline Reporting: A trusted, single-source pipeline reporting view is in place within 45 days and used by BU leadership, FP&A, and central RevOps as the reference position.
- MBR Quality: MBR materials are consistent in structure, narrative, and analytical depth from cycle one; executive feedback signals improving signal-to-noise over the year.
- QBR Coordination: BU inputs into the central QBR process are delivered on-time, accurate, and narratively aligned across both BUs from the first cycle onward.
- RevOps Integration: A working operating model with central Revenue Operations is documented and adopted within 60 days, with clear hand-offs between BU and RevOps teams.
We power infinite possibilities.
For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing—creating impact that reaches everywhere.
We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.
Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything.
Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact tasupport@wiley.com for assistance.
We are proud that our workplace promotes continual learning and internal mobility. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.
We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. Wiley proactively displays target base pay range for United Kingdom, Canada and USA based roles.
When applying, please attach your resume/CV to be considered.
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