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Company Description Merlis Hotels Coimbatore is a hospitality destination focused on delivering comfortable stays and personalized service to guests traveling for business and leisure. Located in Coimbatore, the hotel aims to combine modern amenities with attentive guest care to create a welcoming experience. The team is dedicated to maintaining high standards of service, operational efficiency, and guest satisfaction. As the hotel grows its presence in the local and regional market, it seeks leaders who can strengthen brand awareness and drive revenue performance.
Role Description The Director of Sales Marketing is a full-time, on-site role based in Coimbatore, responsible for leading all sales and marketing initiatives to maximize revenue and market share. This role oversees the development and execution of sales strategies, builds and manages relationships with corporate clients, travel partners, and event organizers, and monitors performance against targets. The Director guides the sales and reservations teams, ensuring effective sales operations, accurate forecasting, and strong customer service standards. Daily responsibilities include identifying new business opportunities, managing key accounts, coordinating promotional campaigns, analyzing market trends, and collaborating with hotel leadership to align sales and marketing plans with overall business goals.
Qualifications
- Strong Sales and Business Development skills, with the ability to identify opportunities, negotiate contracts, and close deals.
- Experience in Sales Operations, including pipeline management, forecasting, and reporting.
- Proficiency in Customer Service, with a focus on guest satisfaction, relationship management, and issue resolution.
- Proven Team Management capabilities, including mentoring, performance management, and cross-functional collaboration.
- Prior experience in hotel or hospitality sales and marketing is highly beneficial.
- Excellent communication, presentation, and interpersonal skills.
- Ability to work on-site in Coimbatore and engage with local and regional markets.
- Bachelor’s degree in Marketing, Business, Hospitality Management, or a related field preferred.
- Knowing Regional language and work experience in South India is highly preferred.
- Comfort with using CRM tools, sales analytics, and digital marketing platform
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