ICON plc
Website:
iconplc.com
Job details:
Director, IT - India, Chennai - Hybrid, Office-Based
ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.
The Role
The Director IT (PMO) is a leadership position in the IT PMO, with accountability to ensure that the projects and programmes within their remit are implemented successfully and deliver value, while working with the PMO leadership to ensure the success of the PMO as a whole.
This will include oversight on business cases and project / program implementations, portfolio management, governance, resource management, senior stakeholder relationship management, line management, opex and PMO continuous improvement.
What You Will Do
- Accountable for the success of all projects and programs under certain portfolios or areas. Also work with the PMO leadership to ensure the PMO as a whole is successful.
- Responsible for (with other members of the PMO leadership) managing the demand and supply of projects and PMs, assessing new projects, managing stakeholders, portfolio management and reporting, P&L management, staff development, hiring, performance management, PMO continuous improvement etc.
- Ensure the head of the PMO and other relevant IT Executive members are aware of relevant risks and issues.
- Represent the PMO at senior level forums and meetings, internal and external. Provide concise information to enable decisions at a senior level.
- Manage all PMs reporting to you (including relevant external PMs) and working within your portfolio, setting expectations and enabling them to achieve the PMO goals and their personal development goals. Ensure the PMs follow the PMO methodology and are compliant with all ICON processes and training requirements.
- Manage PM capex utilization, ensuring that PMs hit capex targets. Work with PMO leadership to ensure overall PMO P&L is managed effectively.
- Keep up to date with ICON initiatives, strategy and culture. Ensure your team are informed as relevant. Live the ICON culture and lead by example.
- Consult and advise IT Business Partners on the budget process, governance process, roadmap and on new business case initiation and solution definition phases.
- Review new project plans and budgets to ensure they are set up for success and cater for reasonable risks. Ensure plans and budgets are in place for new business cases within your remit and ensure they are appropriate.
- Ensure there are appropriate RACIs in place for all projects – pre approval and post approval.
- Review relevant vendor contracts (especially solution implementation vendors) and ensure they are appropriate for the defined work – to enable the successful implementation of projects and to protect ICON commercially.
- Ensure appropriate governance is in place for all projects, programs and portfolios.
- Look to improve PMO processes here possible, as part of a continuous improvement mindset. Understand ICON strategy and identify how the PMO can align with the key areas. Ensure projects learn from each other.
- Proactively work with other IT functions to improve processes, address issues etc.
- Build and maintain relationships with all stakeholders at all levels of the organization. Look to understand the key aspects of relevant business functions.
- Manage vendor relationships – for PMs and other staff and also product or solution vendors.
- Ensure that PMs implement and close projects with a view on future adoption and benefits realization. Ensure these are reviewed post implementation, as appropriate.
- Track and report ROI and other post implementation benefits across all investments as appropriate – bring updates to IAB as relevant. Ownership of achieving the benefits and ROI is with the business owners.
- Ensure that all investments are tracked and reported as appropriate (capex, opex, status, forecasts, roadmap).
- Lead the assessment of plans, budget, scope and resources for client related work (including RFI, RFPs, client presentations), as required. Ensure submissions are appropriate from a delivery and commercial viewpoint.
Your Profile
- 20+ years of progressive IT experience, with significant leadership experience.
- Strong background in Project Management
- Proven experience leading global or cross-functional teams.
- Excellent strategic thinking, stakeholder management, and communication skills.
What ICON Can Offer You
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our Benefits Examples Include
- Various annual leave entitlements
- A range of health insurance offerings to suit you and your family’s needs.
- Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
- Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
- Life assurance
- Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.
Visit our careers site to read more about the benefits ICON offers.
At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.
Are you a current ICON Employee? Please click here to apply
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