Website:
chfl.co.in
Job details:
Company Description Centrum Housing Finance Limited (CHFL) is a professionally managed housing finance company focused on serving middle-class India and promoting financial inclusion for Lower and Middle Income (LMI) families through accessible, long-term housing finance. The company specializes in supporting underserved customers who may face challenges in obtaining loans from traditional lenders, offering tailored products that combine conventional practices with advanced technology. CHFL is registered with the National Housing Bank (NHB) as a Housing Finance Company under section 29A of the National Housing Bank Act, 1987. It is part of the Centrum Group, a leading financial services provider delivering innovative and integrated financial solutions. CHFL operates as a subsidiary of Centrum Capital Limited (CCL), a listed entity on the BSE.
Role Description The Direct Sales Team / Relationship Officer is a full-time, on-site role based in Roorkee Tehsil. This role involves sourcing and acquiring new housing finance customers through direct outreach, field visits, and relationship-building with individuals and families within the target segment. The officer will explain CHFL’s products and services, assess customer eligibility, assist with documentation, and coordinate with internal teams to ensure smooth loan processing and disbursal. Day-to-day responsibilities include maintaining a robust sales pipeline, achieving assigned business targets, providing post-disbursal customer support, and ensuring high levels of customer satisfaction. The role also includes market intelligence activities, such as tracking competitor offerings, identifying new business opportunities, and adhering to compliance and ethical standards.
Qualifications
- Strong sales and business development abilities, including lead generation, client acquisition, and target achievement.
- Relationship management skills with the capacity to build trust, maintain long-term customer connections, and provide responsive service.
- Basic financial literacy and understanding of housing finance products, credit assessment, and loan documentation processes.
- Effective communication and interpersonal skills, with proficiency in explaining financial concepts clearly and handling customer queries.
- Ability to work on-site in Roorkee Tehsil, conduct regular field visits, and manage time and territory efficiently.
- Prior experience in housing finance, banking, NBFCs, or related financial services is preferred.
- Minimum educational qualification: graduate degree in any discipline; additional certifications in finance or sales are an advantage.
- Comfort with using basic digital tools and applications for reporting, customer data management, and coordination with internal systems.
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