PineQ Lab Technology
Website:
pineqlab.com
Job details:
Basic Details
Designation: Customer Support Executive (International Travel Process)
Location: Gurugram, Sector 30
Salary: Up to 30,000 CTC per month
Experience: 6 months 2 years in the travel process
Employment Type: Full-Time
Work Model: Work from Office
Industry: Travel & Tourism
Department: Operations Backend
Interview: Virtual
Working Days: 5 Days a Week
Shift: 24 7 Rotational Shifts
Notice Period: Immediate Joiner (Someone who can join within 2 days)
Job Description
We are seeking an enthusiastic Travel Consultant/Travel Executive/Airline Executive with at least 6 months' experience in the travel industry. The ideal candidate will have excellent communication skills and a passion for helping clients make their travel dreams a reality. If you thrive in a fast-paced environment and have a keen eye for detail, we would love to hear from you!
Key Responsibilities
- Assist customers in planning and booking travel itineraries, including flights, accommodations, and activities.
- Provide expert advice and suggestions based on client preferences and needs.
- Maintain up-to-date knowledge of travel trends, destination information, and pricing.
- Build and maintain strong relationships with clients for repeat business and referrals.
- Utilize GDS (Sabre, Amadeus, Galileo, etc.) to manage bookings and provide accurate travel options efficiently.
- Handle inquiries and resolve any issues that may arise before, during, or after travel.
Qualifications
- Minimum of 6 months of experience in travel sales.
- Knowledge of GDS (Sabre, Amadeus, Galileo, etc.) is an added advantage.
- Customer-service oriented with a commitment to excellence.
- Strong attention to detail and problem-solving skills.
- Ability to work independently as well as part of a team.
Interview Process
- HR Screening (Telephonic Round)
- Ops Round (Google Meet)
- Client Round (If Applicable)
Note: Applicants outside Delhi NCR will not be contacted.
Email us at:
khushi.agarwal@pineqlab.com
Click on Apply to know more.
