HubBroker ApS
Website:
hubbroker.com
Job details:
Customer Support Intern
We are looking for a Customer Support Intern to assist customers with software-related queries and support requests. The candidate will work with the support and IT teams to resolve issues and ensure a positive customer experience.
Responsibilities
- Respond to customer queries via email, chat, and ticketing systems.
- Assist with basic software troubleshooting and issue resolution.
- Escalate complex issues to senior team members.
- Perform data entry and maintain accurate support records.
- Assist with software testing and user account setup.
- Coordinate with internal teams for issue resolution.
- Prepare basic reports and documentation.
- Follow support processes and SLA timelines.
Requirements
- Freshers or candidates with 0–1 year experience can apply.
- Good communication and problem-solving skills.
- Basic knowledge of software and MS Excel.
- Good typing speed and attention to detail.
- Willingness to learn technical/customer support.
- Ability to communicate professionally with customers.
- Knowledge of ticketing tools, troubleshooting, or data formats is a plus.
Click on Apply to know more.
