Website:
talentsvilla.com
Job details:
Location: Jaipur, Rajasthan
Work Mode: Work From Office
Working Days: 5 Days a Week
We are hiring enthusiastic candidates for multiple International Customer Support roles in Jaipur. Freshers and experienced candidates can apply for the positions according to the eligibility criteria mentioned below.
1. International Email/Chat Support Executive
Location: Mansarovar, Jaipur
CTC: Up to ₹36,000 per month
Working Days: 5 Days a Week
Shift: Rotational (24×7)
Eligibility Criteria:
- Graduate candidates only.
- Minimum 1 year of relevant international customer support experience.
- Excellent written English communication skills.
- Good typing speed and strong email/chat handling skills.
- Ability to resolve customer queries professionally and efficiently.
Key Responsibilities:
- Handle international customer queries through email and live chat.
- Provide accurate information and effective resolutions.
- Maintain service quality and customer satisfaction.
- Follow company processes and performance standards.
2. International Voice Support Executive
Location: Sitapura, Jaipur
CTC: Up to ₹30,000 per month
Working Days: 5 Days a Week
Shift: Primarily night shifts (rotational)
Eligibility Criteria:
- Graduates and undergraduates can apply.
- Freshers and experienced candidates are welcome.
- Good spoken English and communication skills.
- Willingness to work night shifts and rotational schedules.
- Customer-focused attitude with good problem-solving skills.
Key Responsibilities:
- Handle inbound and/or outbound international customer calls.
- Assist customers with their queries and provide suitable resolutions.
- Maintain professional communication and customer satisfaction.
- Adhere to quality, productivity and process guidelines.
3. International Chat Support Executive
Location: Mansarovar, Jaipur
CTC: Up to ₹28,800 per month
Working Days: 5 Days a Week
Shift: Rotational
Eligibility Criteria:
- Graduate freshers are eligible.
- Undergraduate candidates must have at least 6 months of documented work experience.
- Good written English communication skills.
- Basic computer knowledge and typing proficiency.
- Ability to multitask and handle customer queries efficiently.
Key Responsibilities:
- Manage international customer interactions through live chat.
- Understand customer concerns and provide accurate solutions.
- Maintain professional written communication.
- Meet process quality and productivity targets.
General Requirements
- Candidates must be comfortable working from the office in Jaipur.
- Flexibility to work rotational shifts as per process requirements.
- Good communication, interpersonal and problem-solving skills.
- Willingness to work in a target-driven customer support environment.
Note: Salary figures are indicative maximum CTC amounts and may vary based on experience, eligibility and the hiring process.
Click on Apply to know more.
