Website:
preetibora.com
Job details:
Company Description
Preeti Bora is a modern Indian fashion brand that blends traditional craftsmanship with contemporary design. Each piece is crafted with meticulous attention to detail using high-quality, comfortable fabrics. We celebrate artistry, elegance, and self-expression, creating a collaborative environment for people passionate about fashion.
Role Description
We are hiring a Customer Service Executive for a full-time, on-site role in Pune District.
Responsibilities include responding to customer inquiries, providing product information, and assisting with order placement, tracking, exchanges, and returns. You will resolve customer concerns, maintain accurate records, coordinate with sales and logistics teams, and share customer feedback to improve service quality.
Qualifications
- 0–2 years of experience in customer service or customer support, preferably in retail, fashion, or e-commerce.
- Strong interpersonal skills and clear, professional communication.
- Ability to handle complaints and resolve customer concerns effectively.
- Familiarity with customer service processes and service metrics.
- Good spoken and written English, Hindi, Marathi.
- Comfort with computers, AI tools, and common office applications.
- Availability to work on-site in Aundh,Pune District.
- An interest in fashion and apparel.
How to Apply
If you meet these requirements, please share your CV at 9834266177 or email it to hello@preetibora.com.
Click on Apply to know more.
