Website:
atmiyaayurveda.com
Job details:
Company Description
Atmiya Ayurveda is a modern integrative Ayurvedic healthcare practice founded by Dr. Sahaj Shah and Dr. Pranita Shah, dedicated to delivering personalized, evidence-informed healthcare rooted in the timeless principles of Ayurveda.
Our approach combines classical Ayurvedic assessment—including Nadi Pariksha (pulse diagnosis), individualized herbal formulations, nutrition and lifestyle guidance, and Marma Therapy—with modern diagnostic investigations such as laboratory reports and medical imaging whenever appropriate. Every treatment plan is tailored to the individual’s unique constitution, health concerns, and long-term wellness goals.
We provide both in-person consultations at our Mumbai clinic and online consultations for patients across India and internationally, ensuring accessible, compassionate, and continuity-based care. Beyond consultations, Atmiya Ayurveda works closely with healthcare professionals, laboratories, corporate partners, pharmacies, logistics providers, technology partners, and wellness organizations to deliver a seamless and high-quality patient experience.
As a growing healthcare organization, we believe exceptional patient care begins with strong teamwork, clear communication, continuous learning, and an unwavering commitment to service excellence.
Role Description
This is a hybrid internship opportunity based in Mumbai, with Part-time and Full-time internship options available.
As a Customer Service Intern, you will be the first point of contact for patients and their families, helping create a welcoming and supportive experience. You will assist with front desk operations, appointment scheduling, rescheduling, and follow-up communication while responding to inquiries via phone, email, WhatsApp, and other communication platforms.
The role involves guiding patients through the consultation process, maintaining accurate digital records, coordinating with doctors and the clinical team, and ensuring a smooth patient experience. Interns will receive practical exposure to healthcare operations, patient communication, clinic administration, and customer relationship management within a growing integrative healthcare organization.
This internship is ideal for individuals looking to build a career in healthcare administration, customer experience, operations, or patient relationship management while developing strong communication and professional skills.
Qualifications
* Excellent communication and interpersonal skills.
* Strong customer service mindset with empathy, patience, and professionalism.
* Ability to communicate confidently in English; Hindi and Marathi are an advantage.
* Comfortable using computers, scheduling software, Google Workspace/Microsoft Office, and digital records.
* Good organizational skills with the ability to manage multiple tasks.
* Interest in healthcare, wellness, Ayurveda, or patient care.
* Previous experience in customer service, hospitality, reception, or healthcare is preferred but not mandatory.
* Minimum qualification: Higher Secondary (12th Pass). Graduates and students pursuing degrees in Commerce, Management, Hospitality, Healthcare Administration, Psychology, or related fields are encouraged to apply.
Internship Details
* Internship Type: Paid Internship
* Work Mode: Hybrid (On-site + Remote)
* Location: Mumbai
* Internship Options:
* Part-time
* Full-time
* Training & Mentorship: Provided
* Certificate of Completion: Yes
* High-performing interns may be considered for long-term employment opportunities based on performance and organizational requirements.
Click on Apply to know more.