Thrive IT Systems
Website:
thriveitsystems.com
Job details:
Job Title: Customer Service Executive
Location: Bangalore, Karnataka (On-Site)
Process: Voice
Qualifications & Requirements:
Willingness to work in Night Shift (8 PM - 5 AM PST)
Strong English communication skills (both verbal & written)
Ability to draft professional emails and comprehend responses
CRM tool experience is preferred
Work experience required for undergraduates
Key Responsibilities:
Obtaining records and bills from facilities via email and phone
Requesting records and bills through various channels (email, fax, chart swap, chart
request, etc.)
Calling facilities and following up on pending tasks
Updating CRM tools with record and bill statuses
Maintaining professional telephone etiquette with a polite and courteous approach
Actively listening and handling calls with confidence
Click on Apply to know more.
