Website:
konecta.com
Job details:
Designation : - Customer Service Associate (CSA ) - ( Fixed Term Hire )
Job-Location : - Bengaluru ( WHITE FIELD )
Company Website : - https://www.konecta-group.com
@ Konecta we move towards the future and we do it together, Start or accelerate your career in the BPO industry .
Job - Responsibilities : -
· You Will be part of the Customer Service team of a renowned Client in UK , where your main mission will be to receive chats and emails from clients to help them resolve doubts and queries
· Understand the customer concerns and provide accurate and timely resolutions through( Email , Voice & Chat)
· Deliver excellent customer experience and maintain high CSAT ( Customer Satisfaction ) scores.
· Adhere to quality standards, process guidelines, and compliance requirements.
· Meet individual and team performance targets ( Productivity, Quality, CSAT ).
Required-Skills : -
· Experienced - Atleast ( 0 - 5 yrs) in the Customer Support role in the International voice & chat process are prefered.
· Freshers - with good english communication skills are also invited to utilise the Opportunity .
· Should be flexible with the Rotational-Shifts ( UK / US/ Other Shifts ).
· Should be working Onsite from the Konecta Office at Bengaluru
Salary Range : -
Freshers - CTC Offered = ( 3.5 Lacs / Per Annum, Including All ) - Based on the interview feedback
Experienced - CTC Offered = ( Upto 4.5 Lacs / Per Annum , Including All ) - Based on the interview feedback .
Employment -Type : - The positions will be offered on a Fixed Term Hires (FTH) for a period of 3 months. Based on business requirements and individual performance, candidates may be considered for absorption into permanent roles with Konecta.
Working-Mode :- Willing to work all 5 days from Bangalore Office , No WFH Option .
@ WALK-IN DRIVE DETAILS : -
Timings : - From 10.30 AM IST Till 3.30 PM IST
Date : - @ Saturday , 24th October - 2026.
VENUE / Address - Details : -
Wework IWF Compus,
Survey No.192,
Main Road, B Narayanapura ,
Whitefield, Mahadevapura ,
Bengaluru,
Karnataka-560048.
Disclaimer : - Please note that the applications meeting the above mentioned criteria will only be considered for further process .
Click on Apply to know more.
