Prudent Corporate Advisory Services Ltd.
Website:
prudentcorporate.com
Job details:
Prudent Corporate Advisory Services Ltd is urgently hiring for the role of Customer Care Executive- Backend Query Solution.
Location : Ahmedabad
Experience Required : 0-3 Years
Location : Ahmedabad- Gulbai Tekra
Work Timings : Day Shift Only
Job Type : On-roll full time
Key Responsibilities
- Handle and resolve customer/partner queries effectively
- Coordinate with internal teams for timely resolution
- Ensure queries are resolved within defined TAT
- Maintain proper query records and follow-ups
- Understand issues and provide accurate solutions
- Handle communication through email and phone
- Follow defined processes, SOPs & escalation guidelines
Skills Required
- Excellent written & verbal communication
- Good analytical & problem-solving skills
- Strong query-handling ability
- Follow-up and coordination skills
- Basic knowledge of MS Office / Excel
- Positive attitude and willingness to learn
- Ability to manage multiple queries responsibly
Interested candidates can share their updated resume on career@prudentcorporate.com
Click on Apply to know more.