BMC Software
Website:
bmc.com
Job details:
Description and Requirements
"At BMC trust is not just a word - it's a way of life!" Description And Requirements
CareerArc Code
CA-SB
Hybrid
BMC empowers nearly 80% of the Forbes Global 100 to accelerate business value, faster than humanly possible. Our industry-leading portfolio unlocks human and machine potential to drive business growth, innovation, and sustainable success. BMC does this in a simple and optimized way by connecting people, systems, and data that power the world’s largest organizations so they can seize a competitive advantage.
The Senior Technical Instructor – Control-M is a recognized subject matter expert responsible for delivering advanced technical education and driving learning excellence across BMC's Control-M portfolio. This role combines deep workload automation expertise, instructional design leadership, customer engagement, mentoring, and strategic enablement to support customers, partners, consultants, and internal teams worldwide.
The Senior Technical Instructor leads the development of high-impact learning programs, influences certification and enablement strategies, and contributes directly to customer adoption, operational efficiency, and time-to-value outcomes.
Here is how, through this exciting role, YOU will contribute to BMC's and your own success:
Advanced Training Delivery
- Deliver advanced instructor-led, virtual instructor-led, and workshop-based training globally.
- Facilitate complex hands-on labs and architecture-focused sessions.
- Train diverse audiences, including administrators, developers, architects, consultants, and enterprise automation teams.
- Provide guidance on best practices, implementation strategies, troubleshooting, and performance optimization.
- Content Development & Curriculum Ownership
- Serve as curriculum owner for assigned Control-M learning paths.
- Design, develop, and maintain advanced courseware, labs, assessments, videos, and certification materials.
- Ensure training content aligns with new product releases and evolving customer requirements.
- Drive modernization of learning experiences through digital learning and AI-enabled content creation tools.
- Technical Leadership
Act As a Senior Subject Matter Expert For
- Control-M Workload Automation
- Automation API
- Application Integrator
- Managed File Transfer (MFT)
- Control-M SaaS
- Cloud and Hybrid Deployments
- DevOps and CI/CD integrations
- Observability and Automation Ecosystems
- Support strategic customer engagements requiring deep product expertise.
- Participate in technical reviews and validation of training content before release.
- Enablement & Customer Success
- Partner with Customer Success, Professional Services, Sales, and Product teams to identify skill gaps and enable customer adoption.
- Support major product launches with global readiness programs.
- Contribute to customer onboarding and role-based enablement strategies.
- Help define learning paths that accelerate customer proficiency and business outcomes.
To ensure you’re set up for success, you will bring the following skillset & experience:
- Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent practical experience.
- 5+ years of experience in technical training, consulting, implementation, or enterprise software support.
- Extensive experience delivering technical education to enterprise customers.
- Demonstrated expertise in workload automation and enterprise scheduling solutions.
- Experience developing advanced technical courseware and hands-on labs.
- Expert knowledge of Control-M architecture, administration, and implementation.
- Strong understanding of:
- Linux and Windows environments
- Databases and integrations
- REST APIs and automation frameworks
- DevOps methodologies
- Cloud platforms (AWS, Azure, Google Cloud)
- Scripting languages such as Python, Bash, PowerShell, or JavaScript
- Ability to troubleshoot and demonstrate complex enterprise environments.
- Professional Skills
- Exceptional presentation and facilitation skills.
- Strong instructional design and curriculum development capabilities.
- Executive communication and stakeholder management skills.
- Ability to influence cross-functional teams without direct authority.
- Strong project management and organizational skills.
Our commitment to you!
BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU!
If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!
BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.
BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.
At BMC we believe in pay transparency and have set the midpoint of the salary band for this role at 2,117,800 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs.
The salary listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits.
We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices.
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Returnship@BMC)
Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply.
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