Website:
pflfinance.com
Job details:
Job Description – Collection Executive (MSME)
Position: Collection Executive (MSME)
Location: Hansi, Hisar & Kaithal, Haryana
About the Role
PFL Finance is looking for dynamic and result-oriented Collection Executives to manage MSME loan collections while maintaining strong customer relationships. The ideal candidate should have experience in field collections, portfolio management, and recovery activities.
Key Responsibilities
* Manage collections for the assigned MSME loan portfolio.
* Achieve monthly collection efficiency targets.
* Conduct field visits for overdue account recovery.
* Monitor and control delinquency levels (PAR).
* Recover overdue and hard bucket accounts (60+ DPD & 90+ DPD).
* Negotiate repayment plans and settlement cases.
* Ensure timely customer follow-ups and PTP (Promise to Pay) conversions.
* Maintain accurate collection records and reports.
* Coordinate with internal teams to resolve customer issues.
* Ensure compliance with company policies and regulatory guidelines.
Eligibility Criteria
* Minimum Qualification: 12th Pass or Above
* Minimum 1 year of experience in MSME Collections.
* Strong negotiation and communication skills.
* Ability to work in a target-driven environment.
* Willingness to travel for field collections.
* Basic knowledge of MS Office.
Preferred Skills
* Customer relationship management
* Recovery and negotiation
* Problem-solving ability
* Time management
* Team player with a positive attitude
Why Join PFL Finance?
* Competitive Salary
* Performance Incentives
* Career Growth Opportunities
* Supportive Work Culture
* Learning & Development
📩 Apply at: hrm@pflfinance.com
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Job Description – Collection Tele Caller
Position: Collection Tele Caller
Location: Hisar, Haryana
About the Role
PFL Finance is seeking enthusiastic and persuasive Collection Tele Callers to manage collection activities through telephonic follow-ups. The ideal candidate should possess excellent communication skills and experience in collections or telecalling.
Key Responsibilities
* Contact customers regarding overdue loan repayments.
* Follow up on outstanding payments through outbound calls.
* Negotiate repayment commitments with customers.
* Record customer conversations and update collection systems.
* Meet daily calling and collection targets.
* Resolve customer queries professionally.
* Escalate complex cases to the concerned department.
* Ensure compliance with company collection policies.
Eligibility Criteria
* Minimum Qualification: Graduation
* Minimum 2 years of experience in Collections or Tele Calling.
* Excellent verbal communication and negotiation skills.
* Comfortable working in a target-driven environment.
* Basic computer knowledge.
* Ability to handle difficult customer conversations professionally.
Preferred Skills
* Strong communication skills
* Negotiation and persuasion
* Customer handling
* Time management
* Positive attitude
Why Join PFL Finance?
* Attractive Salary (No Bar for the Right Candidate)
* Performance-Based Incentives
* Career Growth Opportunities
* Professional & Supportive Work Environment
📩 Apply at: Kavita@pflfinance.com
Click on Apply to know more.
