zero design studio
Website:
zerodesignstudios.com
Job details:
Client Servicing Manager
Location: Malad (W), Mumbai
Experience: 4–8 years
At Zero Design Studio, we don’t just execute events — we craft immersive brand experiences.
We’re looking for a Client Servicing Manager who can decode client briefs, lead conversations with confidence, and transform ideas into seamless on-ground realities.
If you understand timelines as much as creativity, and relationships as much as revenue, you’ll fit right in.
Role Overview
The Client Servicing Manager will act as the bridge between client vision and creative execution, ensuring projects are delivered on time, on brand, and beyond expectations. The role requires strong exposure to corporate events, MICE, exhibitions, and experiential campaigns.
Key Responsibilities
Client & Project Management
• Manage end-to-end client communication for corporate events and experiential projects
• Understand client objectives, brand positioning and translate briefs into actionable creative direction
• Lead project kick-offs, briefings, reviews and feedback loops
• Build strong long-term client relationships and identify repeat business opportunities
• Ensure seamless coordination between client, creative, production and operations teams
Strategy & Concept Alignment
• Collaborate with internal teams to shape and create event concepts, storyboards and presentation decks
• Provide strategic inputs based on industry trends and brand requirements
• Ensure deliverables align with brand guidelines and campaign objectives
• Support pitch presentations and proposal creation
Execution & Delivery
• Oversee project timelines, budgets and deliverables
• Coordinate with vendors, partners and internal departments for smooth execution
• Ensure quality control across design, production and on-ground experience
• Anticipate project challenges and proactively solve bottlenecks
Business Growth
• Identify upsell opportunities across design, technology and experiential solutions
• Support business development team in client presentations and pitches
• Contribute to account growth and revenue targets
Required Skills
• Strong understanding of corporate events, MICE, exhibitions and brand activations
• Excellent communication and presentation skills
• Strong project management and multitasking ability
• Ability to understand creative processes (3D design, branding, spatial concepts)
• Problem-solving mindset with attention to detail
• Ability to work in fast-paced environment with tight deadlines
• Vendor coordination and budget handling experience
Click on Apply to know more.
