Chtrbox
Website:
chtrbox.com
Job details:
This role sits at the intersection of brands, creators and internal teams. You will be responsible for understanding a brand’s objectives, identifying the right creator mix and translating the campaign strategy into high-quality execution.
This is not a coordination-only position. We are looking for someone who can think strategically, contribute creatively, build trusted relationships, manage commercials and ensure that campaigns deliver against both client expectations and business goals.
WHAT YOU WILL OWN
Client Servicing
- Understand client objectives, expectations and business challenges to deliver relevant influencer marketing solutions.
- Build strong, trust-based client relationships through proactive communication, transparency and consistent delivery.
- Own client communication before, during and after campaign execution.
- Anticipate risks, resolve challenges proactively and escalate critical concerns at the right time.
- Gather and apply client feedback to strengthen campaign outcomes and long-term partnerships.
- Identify opportunities for client retention, account growth and upselling.
Influencer Relations and Campaign Execution
- Identify and recommend the right creators and key opinion leaders across categories, genres, platforms and regions.
- Lead creator outreach, onboarding, negotiations and relationship management without compromising campaign quality.
- Understand creators’ individual content styles and work closely with them to develop authentic, engaging brand integrations.
- Contribute hands-on to campaign concepts, creator briefs, scripts and content feedback.
- Manage campaigns end-to-end, including planning, internal timelines, creator coordination, approvals, go-lives and post-campaign reporting.
- Maintain awareness of creator categories, emerging niches, market rates and platform trends.
- Build long-term relationships with creators, talent managers and external agencies.
Commercial and Operational Ownership
- Manage campaign budgets, creator costs and negotiations.
- Ensure trackers, legal documentation, campaign expenses, client sheets and reports are accurate and updated on time.
- Work closely with finance and legal teams to ensure campaigns meet commercial, contractual and compliance requirements.
- Prepare insightful post-campaign reports that go beyond data reporting and provide actionable learnings.
- Continuously identify opportunities to improve processes, efficiency and overall campaign delivery.
Strategy and Business Growth
- Partner with the Brand Solutions team to develop relevant, insight-led influencer marketing strategies.
- Provide grassroots-level creator and audience insights that strengthen campaign planning.
- Create clear strategic frameworks and briefs for upcoming brand campaigns.
- Identify emerging creator genres, content formats and niche communities that can unlock new opportunities for clients.
- Support new-business pitches and contribute to solutions that align client objectives with market realities.
Team Leadership and Culture
- Lead and mentor junior team members and interns across key accounts.
- Allocate responsibilities effectively by understanding individual strengths, development areas and bandwidth.
- Provide regular feedback and coaching while creating a culture of accountability, collaboration and continuous improvement.
- Contribute to internal initiatives, training sessions, company IPs and campus outreach programmes.
- Take ownership of high-impact or interest-led projects that contribute to team and business growth.
WHAT WE ARE LOOKING FOR
We are open to professionals across different experience levels. If you have relevant industry experience and can demonstrate strong ownership, strategic thinking and executional excellence, we encourage you to apply. The role and designation will be calibrated based on your experience and capabilities.
If you have
- Relevant experience in influencer marketing and client servicing.
- Strong understanding of the creator ecosystem, social media platforms and content trends.
- Proven ability to manage multiple campaigns, stakeholders, timelines and deliverables simultaneously.
- Strong communication, presentation, negotiation and problem-solving skills.
- Creative judgment and the ability to improve concepts, briefs, scripts and branded content.
- Experience managing budgets, creator costs and agency relationships.
- A proactive, solutions-oriented approach with the ability to operate independently.
- People-management or mentoring experience appropriate to your level and years of experience.
- The ability to not give up and actually invest in yourself for the long term growth-
Apply now/Send us your CV on aliya@chtrbox.com and tell us who you are!
Click on Apply to know more.
