Hello Mentor
Website:
hellomentor.in
Job details:
Role Overview
The Client Relationship Specialist focuses on delivering highly personalized mentoring and one
on-one counselling to help students make confident academic and career decisions, while also
supporting enrolment goals through structured guidance.
Key Responsibilities
• Conduct in-depth one-on-one counselling sessions to understand each student’s goals,
strengths, and preferences.
• Provide personalized mentoring plans tailored to individual academic and career
aspirations.
• Guide students step-by-step through the counselling and admission journey.
• Recommend best-fit colleges, courses, and pathways aligned with each student’s profile.
• Build strong mentor–student relationships to ensure trust, clarity, and long-term
engagement.
• Track student progress and counselling outcomes to improve guidance quality and
conversions.
• Collaborate with internal teams to ensure students receive accurate information and
seamless support.
Qualifications & Skills
• Bachelor’s or Postgraduate degree (any discipline).
• 2–4 years of experience in sales, counselling, or client-facing roles (preferred).
• Fluency in English and Tamil is mandatory.
• Strong analytical and problem-solving ability.
• Excellent communication and interpersonal skills.
• Customer service or counselling experience is an advantage.
• Knowledge of NEET UG/PG processes is a plus.
• Proficiency in MS Excel, research, and presentation skills.
Perks & Benefits:
• Paid Annual Leaves
• Long vacation during new year
• PF, Health Insurance, Team Lunches
• Great job satisfaction
• Immense learning & personal development
Additional Details:
• Job Title: Client Relationship Specialist
• CTC: Up to 4LPA Fixed+ 3LPA Variable
• Location: Anna Nagar, Chennai
• Job Type: Full Time (Onsite)
• Working Days: 6 Days
• Experience: 2 – 4 Years
• Notice Period: Immediate to 7 days
Click on Apply to know more.