Kala Training & Development Company
Website:
thekalaacademy.com
Job details:
About Kala Training & Development
Kala Training & Development is a corporate training and L&D company based in Surat, helping SMEs and corporates build stronger teams through practical training programs.
About the Role
We are looking for an organised, detail-oriented Client Coordinator & Analyst. The main focus of this role is analysis: creating and checking assignments based on our training sessions, and reviewing the responses given by client teams. You will also coordinate with client teams on assignments and deadlines, and support our trainers and management with your findings.
Key Responsibilities
Analysis (main focus)
- Analyse each task given and carry out the work accordingly
- Create assignments from session PPTs
- Analyse the assignment questions to check that they are correct and match the session content
- Check the responses given by clients and review them for completeness and accuracy
- Evaluate the content of submissions against the expected standard and the training objectives
- Analyse assignment data, including submissions, scores, pending work and delays, for every client
- Keep trackers and data in Excel or Google Sheets organised and up to date
Client Coordination
- Send reminders to clients before the last date of each assignment, and follow up until the work is submitted
- Coordinate with client employees for queries or anything related to their work
- Inform trainers and management about delays or problems
- Coordinate with trainers on assignment details and timelines
Requirements
- 1 to 2 years of experience in analysis, operations, training coordination or a similar role
- Graduate in a relevant field
- Fluent English, spoken and written (required)
- Hindi and Gujarati preferred, as they help with local clients
- Good working knowledge of Excel (data tracking, formulas, analysis)
- Comfort with PowerPoint, email and online meeting platforms
Skills and Competencies
- Strong analytical thinking and attention to detail
- Ability to understand a task and carry it out correctly
- Ability to understand session content and turn it into clear assignment questions
- Ability to review content accurately and spot errors or gaps
- Clear written communication for assignments, reminders and follow-ups
- Good follow-up discipline and time management
- Ability to manage multiple clients and deadlines at once
- Self-motivated, reliable and team-oriented
Work Details
- Location: Surat, Gujarat (On-site)
- Working days and hours: Monday to Saturday, 10:00 AM to 6:00 PM
- Joining: Immediate
What We Offer
- Salary based on experience and skills, discussed during the interview
- Opportunity to work in the corporate training and L&D industry
Click on Apply to know more.