Chat Support Executive
Programming.com
- Location
- Ludhiana, Punjab, India
- Job type
- Full-time
About the role
Programming.com
Website:
programming.com
Job details:
- Handle customer queries via chat and provide quick resolutions.
- Resolve product, service, account, and payment-related issues.
- Handle multiple chats while maintaining quality and accuracy.
- Record customer interactions in CRM/ticketing systems.
- Escalate complex issues to the concerned team.
- Maintain high customer satisfaction and meet response/resolution targets.
- Follow company SOPs and communication guidelines.
Click on Apply to know more.
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