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Job details:
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CHIEF EXECUTIVE OFFICER (SALES OPERATIONS)
Supreme Mobiles Pvt. Ltd. | Authorised Mahindra Dealership
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PART 1 - LINKEDIN JOB POST FORM FIELDS
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Job title: Chief Executive Officer - Sales Operations
(If LinkedIn flags the title, use:
"Head of Sales Operations - Mahindra Dealership")
Company: Supreme Mobiles Pvt. Ltd.
Workplace type: On-site
Job location: Hisar, Haryana, India
Job type: Full-time
Seniority level: Executive
Job function: Sales; Business Development
Industries: Motor Vehicle Manufacturing; Retail Motor Vehicles
Skills (add up to 10):
Sales Management, Automobile Sales, Dealer Management,
Sales Strategy, Team Leadership, P&L Management,
Channel Sales, Customer Relationship Management (CRM),
Business Development, Retail Sales
How to apply: Choose "Email" and enter [email address]
(or "External website" if you use a careers page)
Screening questions to add:
1. How many years of experience do you have in automobile dealership
or OEM sales? (Ideal answer: 8+)
2. Are you willing to relocate to Hisar, Haryana? (Ideal answer: Yes)
3. Can you provide a No Objection Certificate and relieving letter
from your last two employers? (Ideal answer: Yes)
4. What is your current annual CTC?
5. What is your notice period?
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PART 2 - JOB DESCRIPTION (paste into the Description box)
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ABOUT US
Supreme Mobiles Pvt. Ltd. is a 40-year-old authorised Mahindra dealership
operating across Hisar, Bhiwani and Charkhi Dadri. Four decades of trust,
a deep-rooted customer base and a strong presence across three districts
have made us one of the most established names in automobile retail in the
region. As we expand our footprint and sharpen our retail capability, we
are looking for a seasoned sales leader to take complete ownership of our
sales business.
THE ROLE
The Chief Executive Officer (Sales Operations) will lead the entire sales
function of the dealership - strategy, targets, processes, people and
profitability. This is a top-level, fully accountable position for a
professional who has built and run high-performing dealership sales teams,
understands OEM systems and scorecards, and can convert market opportunity
into consistent retail volume and margin. The role demands strong on-ground
presence, hands-on leadership and the ability to build a stable, motivated
team that stays.
Location: Hisar, Haryana (relocation required)
Travel: Regular travel across Hisar, Bhiwani and Charkhi Dadri outlets,
plus OEM and market visits
Reports to: Managing Director / Board of Directors
Team: The entire sales organisation across all outlets - Sales Managers,
Team Leaders, Sales Consultants, Tele-calling, CRM and Field Sales teams
KEY RESPONSIBILITIES
Sales Strategy and Business Planning
• Design and execute the annual and monthly sales strategy for all outlets - volume, model mix, market share and profitability.
• Set, cascade and track targets across outlets, teams and individual sales consultants.
• Analyse territory potential, competitor activity, pricing and market trends in Hisar, Bhiwani and Charkhi Dadri; build plans to grow market share.
• Plan and drive local marketing, BTL activities, rural outreach, camps, corporate and institutional sales, and digital lead generation.
• Build accurate forecasts and work with the OEM on stock planning, allocation and model-mix optimisation.
Sales Operations
• Own the complete sales funnel - enquiry generation, lead management, test drives, conversion, booking, delivery and follow-up.
• Institutionalise sales processes, daily reviews, DSR discipline, CRM/DMS hygiene and standard operating procedures across all outlets.
• Drive performance on core dealership KPIs: enquiry-to-retail conversion, walk-in ratio, test-drive ratio, ageing stock, delivery TAT and lost-sale analysis.
• Maximise revenue from finance, insurance, exchange, extended warranty and accessories; work closely with financiers and channel partners.
• Ensure full compliance with Mahindra's dealership standards, audits, systems and reporting requirements.
Team Leadership, Retention and Development
• Lead, mentor and hold accountable the entire sales team across three locations.
• Recruit, onboard, train and certify sales manpower; build a strong second line of leadership.
• Design incentive structures and recognition programmes that drive performance and reduce attrition.
• Conduct structured reviews, coaching and on-floor training; build a culture of ownership, discipline and healthy competition.
• Take direct responsibility for manpower retention - a key measure of success in this role.
Customer Experience and Brand
• Own customer satisfaction scores (CSI/SSI/NPS) for the sales function and drive continuous improvement.
• Ensure transparent, consistent and professional customer handling at every touchpoint.
• Resolve escalations promptly and protect the reputation the dealership has built over four decades.
• Strengthen referral and repeat-purchase business from the existing customer base.
Commercial and Stakeholder Management
• Deliver on gross margin, per-unit profitability, discount control and overall sales P&L.
• Manage inventory, stock ageing, floor plan funding and working capital in coordination with the finance team.
• Act as the principal interface with Mahindra - Area/Regional Managers, sales reviews, schemes, claims and dealer meets.
• Coordinate closely with Service, Spares, Pre-owned and Finance functions to deliver a seamless customer experience.
• Report business performance, risks and opportunities to the Management with clear data and recommendations.
CANDIDATE REQUIREMENTS
Essential
• Minimum 8 years of experience in automobile sales with an authorised dealership and/or an OEM. Candidates without dealership or OEM experience will not be considered.
• Proven track record of leading a full sales function - multi-outlet or multi-team responsibility preferred.
• Strong command of sales strategy: target setting, funnel management, conversion improvement, market-share growth and model-mix planning.
• Demonstrated ability to build, lead, motivate and retain sales teams.
• Sound commercial understanding of dealership economics - margins, discounts, inventory, finance and insurance income.
• Working knowledge of DMS/CRM systems, MS Excel and data-driven reporting.
• Willingness to relocate to Hisar and to travel regularly across Bhiwani, Charkhi Dadri and the surrounding market.
• Graduate in any discipline; MBA/PGDM in Sales, Marketing or Business Management is an advantage.
Preferred
• Prior experience with Mahindra or a comparable SUV/UV or passenger-vehicle brand.
• Familiarity with the Haryana market, and with rural and semi-urban customer segments.
• Fluency in Hindi and English; working knowledge of Haryanvi is an added advantage.
• Exposure to pre-owned vehicle sales, corporate/institutional sales and digital lead management.
Personal Attributes
• Hands-on, on-floor leader - not a desk-bound manager.
• High integrity, transparency and personal discipline.
• Calm and decisive under pressure; strong problem-solver.
• Excellent communication, negotiation and people-reading skills.
• Long-term outlook - looking to build and stay, not to move again in a year.
MANDATORY PRE-EMPLOYMENT CONDITIONS
Shortlisted candidates must be able to produce the following. These are
non-negotiable and will be verified before an offer is confirmed.
• A clear No Objection Certificate (NOC) and relieving letter from the last two employers.
• A clean CIBIL score with no adverse credit history.
• Successful completion of reference and background verification.
• Original documents for education, employment and identity at the time of joining.
COMPENSATION AND WHAT WE OFFER
• Compensation as per industry standards, commensurate with experience and current CTC.
• Performance-linked incentives tied to volume, profitability, customer satisfaction and team retention.
• Complete ownership and decision-making authority over the sales function.
• A 40-year-old, well-established brand with a loyal customer base across three districts.
• Direct reporting to the Management, with the mandate to shape the business.
HOW TO APPLY
Apply through LinkedIn, or share your updated CV with current CTC, expected
CTC and notice period at [email address]. You may also contact
[hiring contact / phone number]. Please mention "CEO - Sales Operations,
Hisar" in the subject line.
Supreme Mobiles Pvt. Ltd. is an equal opportunity employer. All
applications will be treated in strict confidence.
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Click on Apply to know more.
