Infiheal
Website:
infiheal.com
Job details:
Job Opportunity: Crisis Counsellor / Counselling Psychologist
Company: Infiheal HealthTech Pvt Ltd
Location: Powai, Mumbai (On-site)
Positions:
• Part-time: 5:00 PM – 9:00 PM
• Full-time: 12:00 PM – 8:00 PM
Working Days: Weekdays + weekends (roster-based)
Both for Full- time & Part-time
Role Overview:
We are seeking trained Crisis Counsellors to provide in-person psychological support to students and young adults experiencing emotional distress or crisis. The role combines one-to-one crisis intervention and risk assessment with preventive campus initiatives such as workshops, peer-support sessions, and wellbeing programmes.
Key Responsibilities:
• Provide in-person crisis counselling and psychological support during assigned shifts, including for self-harm concerns and suicidal ideation.
• Conduct initial risk assessments and follow established safety, referral, and escalation protocols.
• Recognise when escalation is required and coordinate with psychologists, psychiatrists, emergency services, and institutional stakeholders.
• Offer trauma-informed, culturally sensitive, and affirming support to diverse students, including neurodivergent and queer individuals.
• Maintain confidential, professional documentation of counselling interactions.
• Deliver psychoeducational workshops and facilitate peer-support/group sessions that are safe, inclusive, and constructive.
• Contribute to awareness, prevention, and early-intervention initiatives on campus.
• Participate in case discussions, supervision, and crisis-response planning with the wider wellbeing team.
Required Qualifications & Experience:
• Master’s degree in Clinical Psychology or Counselling Psychology from a recognised institution.
• 2–4 years of counselling or mental health experience.
• Demonstrated experience handling crisis and high-risk cases, including self-harm and suicidal ideation.
• Strong knowledge of crisis intervention, risk assessment, safety planning, confidentiality, and referral protocols.
• Experience with trauma-informed care and neurodiversity-affirming approaches.
• Comfortable conducting workshops and facilitating group/peer-support sessions.
• Strong communication and active listening skills, with the ability to stay composed and make sound decisions in emotionally intense situations.
Preferred Profile:
• Male psychologists preferred for this role.
• Prior experience working with school/university students or young adults.
• Formal training in suicide prevention, suicide-risk assessment, crisis intervention, or Psychological First Aid.
• Experience in institutional settings such as universities, schools, hospitals, helplines, counselling centres, or crisis-response programmes.
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