Trailblazer Consults
Website:
trailblazerconsults.com
Job details:
Calling & Operations Executive
Location: Surat, Gujarat
Work Mode: Work from Office
Employment Type: Full-time
Experience: 0–2 years
Salary: Competitive / As per experience
About Trailblazer Consults
Trailblazer Consults is a study-abroad and immigration consultancy helping students and aspiring professionals navigate their international education and immigration journeys.
We are looking for a Calling & Operations Executive to join our Surat office. This role is ideal for someone who is confident on calls, good with people, organised, and comfortable handling multiple responsibilities in a fast-paced office environment.
Key Responsibilities
📞 Calling & Lead Follow-ups — Primary Responsibility
* Make outbound calls to prospective students/clients.
* Follow up with leads generated through digital campaigns and other sources.
* Understand client requirements and provide relevant initial information.
* Maintain regular follow-ups and ensure leads are properly tracked.
* Schedule counselling sessions and appointments.
* Maintain accurate calling and lead records.
🎓 Immigration Counselling — Secondary Responsibility
* Understand basic study-abroad and immigration processes.
* Assist prospective students with initial queries regarding countries, courses, eligibility, and application processes.
* Identify serious prospects and coordinate with senior counsellors when required.
* Build and maintain positive relationships with students and clients.
🏢 Office Operations
* Support day-to-day office coordination and administrative activities.
* Manage client visits, appointments, documentation and basic coordination.
* Coordinate with the counselling and other internal teams.
* Handle multiple tasks efficiently and ensure smooth office functioning.
What We’re Looking For
* Excellent communication and interpersonal skills.
* Comfortable and confident speaking with clients over the phone.
* Good follow-up and persuasion skills.
* Strong organisational and multitasking abilities.
* Basic knowledge or interest in immigration / study abroad is preferred.
* Ability to work independently as well as in a team.
* Proficiency in basic computer applications and MS Office/Google Workspace.
* Freshers with strong communication and calling skills are welcome to apply.
* Candidates with prior experience in telecalling, customer handling, sales, counselling, or immigration/study-abroad services will be preferred.
Why Join Us?
✨ Work in the growing study-abroad & immigration industry
📈 Opportunity to develop skills in calling, client handling and counselling
🤝 Collaborative and growth-oriented work environment
🚀 Opportunity to grow within the organisation
Interested?
If you are a confident communicator, proactive caller, and someone who enjoys interacting with people, we’d love to hear from you.
📩 Apply through LinkedIn or share your CV with us.
Click on Apply to know more.