Lulu and Sky Brands Private Limited
Website:
luluandsky.com
Job details:
Key Responsibilities
Handle inbound and outbound customer calls in a professional manner.
Provide accurate information about products, services, and policies.
Resolve customer complaints and queries efficiently.
Maintain records of customer interactions and feedback.
Ensure customer satisfaction and build positive relationships.
Escalate complex issues to the relevant department for quick resolution.
- Meet daily/weekly performance targets (calls, resolutions, satisfaction scores)
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