IDP India
Website:
idp.com
Job details:
WE’RE HIRING | CALL CENTRE REPRESENTATIVE – LUDHIANA
Looking for a customer-focused, confident and energetic candidate who enjoys speaking with people and helping students take the next step in their international education journey.
🌏 About IDP Education
IDP Education is a global leader in international education, helping students explore study opportunities across destinations including Australia, Canada, UK, USA, New Zealand and more. With offices and teams across the world, we connect students with the right education opportunities and provide support throughout their journey.
📍 Location: IDP Education – Ludhiana
💼 What will you do?
As a Call Centre Representative, you will be an important part of our student engagement team.
Your key responsibilities will include:
📞 Connecting with students who have enquired with IDP or previously visited our office
🎓 Understanding their requirements and encouraging interested students to visit our office for further counselling
📲 Following up with new enquiries and existing leads
☎️ Calling our existing/old students for feedback and engagement
📢 Informing students about upcoming events, education fairs and counselling sessions
🏫 Sharing updates about new institutions, courses and study opportunities
📝 Updating student interactions and maintaining accurate follow-up records
🤝 Supporting the team with other student engagement and calling-related activities
👤 Who are we looking for?
We are looking for someone who:
✔️ Has good communication skills and have completed the graduation.
✔️ Is confident and comfortable speaking with students over the phone
✔️ Has a positive and customer-focused attitude
✔️ Can follow up consistently and professionally
✔️ Is comfortable working with targets and multiple student enquiries
✔️ Freshers with good communication skills are also welcome to apply
💡 If you enjoy talking to people, following up with customers and working in a fast-paced environment, this could be a great opportunity to build your career with IDP Education.
📍 Work Location:
IDP Education
SCO 41, 1st Floor, Ludhiana Rd, Bhai Wala Chowk, Feroz Gandhi Market, Jila Kacheri Area, Model Gram, Ludhiana, Punjab 141001
📩 Interested?
Send your CV / connect with me directly:
Harjot Singh Thind
Head – Sales & Operations
📞 0161-4211800 | 9815108242
📧 harjot.singh@idp.com
Click on Apply to know more.