Yellow IVF
Website:
yellowivf.com
Job details:
🎯 Key Responsibilities
- Handle inbound and outbound calls with prospective patients.
- Understand patient requirements and provide appropriate information regarding IVF/fertility treatments.
- Follow up with leads and convert inquiries into appointments/consultations.
- Maintain regular communication with prospective and existing patients.
- Coordinate appointments with doctors and clinic teams.
- Maintain accurate lead and patient records in CRM.
- Achieve assigned calling, follow-up, appointment and conversion targets.
- Ensure a positive and professional patient experience throughout the journey.
- Coordinate with the centre team for smooth patient handling.
🌟 What We’re Looking For
- Excellent communication skills in English, Hindi ( other languages like Bangla, Kannada, Tamil, and Telugu - preferrable)
- Confident and persuasive communication style.
- Strong follow-up and relationship-building skills.
- Target-oriented and self-motivated personality.
- Comfortable handling calls and working in a fast-paced healthcare environment.
- Freshers with excellent communication skills are welcome to apply.
- Experience in healthcare, IVF, fertility, telecalling, CRM, sales or counselling will be an added advantage.
💰 Why Join Yellow IVF?
🔥 Performance-Based Incentives
📈 Career growth opportunities
🏥 Opportunity to work with a growing fertility healthcare organisation
🤝 Supportive and professional work environment
🎯 Performance recognition & rewards
🚀 Opportunity to build a career in Healthcare Operations & Patient Relations
📩 Interested?
Send your CV / Resume to: ashutosh.yadav@yellowivf.com
Subject: Application – CRM Agent | Gurgaon
Click on Apply to know more.