Compass Group
Website:
compass-group.com
Job details:
Company Description Compass Group is a global leader in food services, operating in over 25 countries with approximately 590,000 team members worldwide. The company generated underlying revenues of over $46 billion in the 2025 fiscal year, reflecting its scale and stability. Compass Group’s vision is to be a world-class provider of contract food and support services, known for excellent people, outstanding service, and strong results. Team members benefit from working in a performance-driven, customer-focused environment that offers opportunities for growth and development. The organization emphasizes collaboration, quality, and innovation in every part of its business.
Role Description The Cafe Manager is a full-time, on-site role based in Hyderabad, responsible for overseeing daily cafe operations and ensuring an excellent guest experience. This role includes managing staff schedules, assigning duties, and supporting team members to deliver consistent, high-quality food and beverage service. The Cafe Manager monitors inventory and ordering, coordinates with suppliers, and ensures proper food safety, hygiene, and cleanliness standards are met. Day-to-day tasks also involve handling customer inquiries and concerns, managing cash and point-of-sale procedures, tracking sales performance, and implementing promotions to drive revenue. The role collaborates with senior management to meet operational targets, maintain brand standards, and create a welcoming, efficient environment for guests and staff.
Qualifications
- Strong customer-facing skills, including Customer Service and Communication, to engage guests, resolve issues, and support the front-of-house team.
- Experience in Food & Beverage and Food Service operations, with knowledge of menu execution, food safety practices, and hospitality standards.
- Sales skills to drive cafe revenue through upselling, promotions, and effective presentation of products.
- Prior experience in a supervisory or management role in a cafe, restaurant, or hospitality environment.
- Ability to lead and motivate diverse teams, manage schedules, and maintain a positive, inclusive work culture.
- Strong organizational and time-management abilities, with attention to detail in cash handling, reporting, and inventory control.
- Basic proficiency with point-of-sale systems and standard office tools (e.g., spreadsheets, email) for reporting and communication.
- Knowledge of local health, safety, and hygiene regulations; certification in food safety or hospitality management is an advantage.
- Flexibility to work shifts, weekends, and holidays as needed to support cafe operations.
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