Business Support Coordinator (Analyst)
Maersk Training
- Location
- Chennai, Tamil Nadu, India
- Job type
- Full-time
Required skills
- interpersonal skills
- microsoft excel
About the role
Maersk Training
Website:
maersktraining.com
Job details:
Are you our new Business Support Coordinator (Analyst) with Maersk Training in Chennai
Key Responsibilities:
- Provide administrative and operational support for training activities by coordinating with global internal teams and external stakeholders to ensure tasks are completed within defined SLAs and KPIs.
- Create and maintain Purchase Orders (POs) and Sales Orders (SOs) in the finance system and ensure timely upload of training certificates to client HR systems.
- Coordinate with training vendors to track course schedules, completions, and certificate issuance, while liaising with internal teams for course pricing and required approvals.
- Perform routine administrative activities, including maintaining accurate records, updating internal systems, preparing reports, and supporting daily, weekly, and monthly operational processes.
- Respond to client and internal team queries, provide regular status updates, and assist in resolving day-to-day operational and administrative issues.
- Build and maintain effective working relationships with internal stakeholders, clients, and vendors through proactive communication and reliable administrative support.
Key aspects of the role:
- Collaborate effectively with internal teams and external stakeholders to ensure timely coordination of training-related activities, system updates, and information flow.
- Manage key administrative processes, including generating purchase orders, handling email correspondence, and overseeing the upload and follow-up of training certificates in relevant systems.
- Cultivate trusted partnerships with stakeholders and vendors by ensuring timely support, clear communication, and a solution-oriented approach to operational challenges.
We are looking for:
- 2-3 years of experience in client-facing or coordination roles
- Bachelor’s or master’s degree in business or related field
- Proficient in advanced Microsoft Excel and MS Office applications; (Any automation skillset is a plus)
- Coordinate and participate in global calls to facilitate smooth communication and collaboration across teams and stakeholders.
- Detail-oriented with strong organizational and documentation skills
- Quick learner, adaptable to internal systems and tools
- Strong analytical and troubleshooting skills
- Effective time management; able to meet tight deadlines
- Good interpersonal skills and stakeholder management abilities
- Proactive, dependable, and a collaborative team player
- Fluent in English (written and spoken)
Click on Apply to know more.
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