Website:
athena-cybercraftaegis.com
Job details:
Company Description Athena CyberCraft Aegis Pvt Ltd empowers enterprises and startups to launch secure, high-performance applications with a strong focus on quality assurance, cybersecurity, automation, and regulatory compliance. The company supports clients across BFSI, healthcare, edtech, retail, and telecom, providing tailored QA solutions that reduce risk and accelerate delivery. Services range from manual and functional testing to advanced API/UI automation, vulnerability assessment and penetration testing (VAPT), and GDPR compliance. Athena CyberCraft Aegis Pvt Ltd is trusted by both large enterprises and agile startups, offering scalable QA teams for short-term and long-term engagements. With a security-first approach, the organization promotes early testing to help products launch safer and more reliably.
We are seeking a detail-oriented Business Process Quality Assurance Analyst to support the review and validation of business processes. The role involves checking that established procedures have been followed correctly, identifying abnormalities or process deviations, and escalating issues when required.
The successful candidate will receive full training and does not require specialized qualifications or industry experience. The primary focus is on attention to detail, logical thinking, and the ability to follow documented procedures accurately.
Key Responsibilities
- Review and validate business processes to ensure they have been completed correctly.
- Verify supporting documentation, records, and evidence attached to process transactions.
- Check tickets and workflow items within the service management system.
- Identify process deviations, anomalies, or missing information.
- Escalate and report any abnormalities rather than proceeding with incorrect processes.
- Review various business activities, including:
- Purchase order validations
- Process compliance checks
- Operational quality assurance activities
- Follow established procedures and work instructions accurately.
- Communicate findings clearly to team members and supervisors.
- Maintain high levels of accuracy and consistency when performing reviews.
Required Skills & Attributes
- Strong attention to detail.
- Logical and analytical thinking.
- Ability to read and understand written instructions.
- Good command of English (written and verbal).
- Ability to follow processes and procedures consistently.
- Trustworthy and dependable.
- Willingness to learn through on-the-job training.
- Ability to identify and report issues when something appears incorrect.
Qualifications
Essential
- Graduation qualification (or equivalent).
- Fluent in English.
Desirable
- Previous experience in quality assurance, administration, auditing, testing, or process validation would be beneficial but is not required.
Training
- Full training will be provided by the business subject matter expert.
- Prior industry-specific knowledge is not required.
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