Website:
healthassisttpa.com
Job details:
Company Description Health Assist Insurance TPA Pvt Ltd, incorporated in 2005, is a leading health service facilitator and QCI-approved, ISO-certified Third Party Administrator licensed by the Insurance Regulatory & Development Authority of India. The company connects insurance providers, policyholders, and a wide network of hospitals and nursing homes, delivering comprehensive health claims and assistance services. With operations in over 200 locations across India and services touching millions of lives daily, Health Assist focuses on quality customer service, robust claims management, and strong fraud and abuse control. The organization has extensive experience managing multiple state government health schemes and offers a wide range of amenities including cashless hospitalization, wellness programs, electronic identity cards, and online access to profiles and pre-authorizations. Headquartered across 14+ locations PAN India, Health Assist continues to expand its footprint and service offerings.
Role Description This is a full-time on-site role for a Business Development Manager / Customer Relationship Manager based in Hyderabad. The role involves identifying and developing new business opportunities with insurers, corporate clients, and healthcare providers, building long-term relationships, and negotiating service agreements. The professional will manage key client accounts, ensure high levels of customer satisfaction, and coordinate with internal teams to resolve issues related to claims, service quality, and process efficiency. Day-to-day responsibilities include conducting market research, preparing proposals and presentations, tracking sales and service performance metrics, and participating in client meetings and industry events. The role also requires continuous follow-up with stakeholders, maintaining accurate records in CRM or related systems, and contributing to strategic initiatives that enhance Health Assist’s market presence and service standards.
Qualifications
- Strong business development and sales skills, including lead generation, opportunity qualification, and negotiation.
- Customer relationship management skills with experience in account management, stakeholder communication, and conflict resolution.
- Knowledge of health insurance, TPA operations, claims processes, and healthcare provider networks.
- Proficiency in presentation, documentation, and basic analytical skills using MS Office and relevant CRM tools.
- Excellent verbal and written communication skills in English; additional regional languages are an advantage.
- Ability to work independently, meet targets, and collaborate effectively with cross-functional teams.
- Bachelor’s degree in Business, Management, Healthcare Administration, or a related field; MBA or equivalent postgraduate qualification is preferred.
- Prior experience in insurance, TPA, healthcare, or related service industries is highly beneficial.
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