Rams Real estates
Website:
ramsrealestates.com
Job details:
Job Description
Position
Business Development Executive – Joint Venture & Redevelopment
Location: Chennai
Industry: Real Estate – Joint Venture (JV) & Redevelopment
Reporting To: Managing Director- Rams Real Estate
Compensation: ₹30,000 – ₹40,000 per month + Attractive Performance Incentives
Position Summary
Rams Real Estate is looking for a dynamic, customer-focused Business Development Executive to engage with residential property owners interested in Joint Venture (JV) and redevelopment opportunities.
The role requires an individual who is confident in meeting customers, understands the redevelopment process, can build trust, and is execution-oriented. The successful candidate will work closely with the Managing Director, Design Team, and prospective property owners to ensure a seamless customer journey from initial enquiry through conversion.
This is a relationship-driven role where professionalism, planning, responsiveness, and customer satisfaction are critical to success.
Key Responsibilities
Business Development
- Generate and convert enquiries from prospective property owners.
- Meet property owners at their residences or project sites.
- Explain Rams Real Estate's redevelopment and Joint Venture offerings.
- Understand customer requirements and provide appropriate solutions.
- Build long-term relationships with owners throughout the redevelopment journey.
- Follow up consistently to improve conversion rates.
Customer Relationship Management
- Act as the primary point of contact for prospective owners.
- Ensure a professional and positive customer experience at every interaction.
- Address customer queries promptly and coordinate internal support where required.
- Maintain regular communication until agreement execution.
Planning & Execution
- Plan daily customer meetings and site visits efficiently.
- Maintain an updated pipeline of leads and prospects.
- Track every stage of customer engagement.
- Ensure timely closure of agreed action items.
- Coordinate documentation requirements with internal teams.
Internal Coordination
- Work closely with the Managing Director on priority projects.
- Coordinate with the Design Team for concept plans and customer presentations.
- Liaise with Legal, Projects, and CRM teams whenever required.
- Ensure customer commitments are fulfilled within agreed timelines.
Reporting
- Maintain CRM records accurately.
- Prepare daily, weekly, and monthly business development reports.
- Track enquiry status, follow-ups, and conversion progress.
- Highlight risks, delays, and customer concerns proactively.
Key Performance Indicators (KPIs)
KPI
Performance Expectation
Qualified owner meetings
Achieve monthly meeting targets
Lead-to-meeting conversion
Improve conversion ratio consistently
Meeting-to-JV conversion
Achieve agreed conversion targets
Follow-up adherence
100% follow-up within committed timelines
Customer response time
Respond within agreed service levels
Customer satisfaction
Maintain high owner satisfaction scores
Pipeline management
Maintain an active and updated sales pipeline
CRM updates
100% accurate and timely updates
Documentation coordination
Ensure timely collection and submission
Internal coordination
Minimal delays due to coordination gaps
Closure cycle time
Reduce enquiry-to-agreement turnaround time
Referral generation
Generate referrals from satisfied owners
Desired Candidate Profile
Experience
- 2–5 years of experience in customer-facing roles.
- Minimum 2–3 years in front-end customer interaction.
- Experience in Real Estate, Banking, Hospitality, Insurance, Luxury Retail, Automobile, or Relationship Management is preferred.
Educational Qualification
- Graduate in any discipline.
- MBA (Marketing or Sales) preferred but not mandatory.
Skills Required
Communication
- Excellent verbal and written communication skills.
- Strong presentation and persuasion abilities.
- Ability to simplify technical information for customers.
Customer Management
- Relationship-building skills.
- Active listening.
- Negotiation skills.
- Customer-centric approach.
- Professional grooming and etiquette.
Planning & Execution
- Strong planning and organisational skills.
- Ability to manage multiple customer interactions.
- Excellent follow-up discipline.
- Detail-oriented execution.
- Time management.
Business Skills
- Understanding of Joint Venture and redevelopment concepts (preferred).
- Commercial awareness.
- Problem-solving mindset.
- Ability to identify customer needs.
Technology
- MS Office.
- CRM systems.
- Email communication.
- Digital documentation.
Behavioural Competencies
- Professional and presentable personality.
- High level of integrity and ethics.
- Self-driven and result-oriented.
- Positive attitude.
- Strong interpersonal skills.
- Ownership mindset.
- Ability to build trust quickly.
- Patience and resilience.
- Execution-focused.
- Collaborative team player.
- Willingness to travel locally for customer meetings.
Success Measures (First 6 Months)
The successful candidate will:
- Build a healthy pipeline of prospective property owners.
- Improve owner enquiry-to-conversion ratios.
- Maintain high customer satisfaction throughout the engagement.
- Establish strong coordination with the Managing Director and Design Team.
- Ensure timely follow-ups and documentation.
- Contribute to the growth of Rams Real Estate through consistent business generation and relationship management.
Why Join Rams Real Estate?
- Opportunity to work directly with the Managing Director.
- Attractive incentive structure linked to performance.
- Exposure to premium redevelopment and Joint Venture projects.
- Significant learning and career growth opportunities.
- Collaborative and entrepreneurial work environment.
Click on Apply to know more.