Website:
petaera.com
Job details:
⚠️ IMPORTANT – PLEASE READ BEFORE APPLYING
This is an onsite position based in Kochi, Kerala.
We are looking for candidates who are:
✅ Comfortable with the salery prescribed below.
✅ Willing to relocate to Kochi if currently residing elsewhere
✅ Comfortable working onsite from our Kochi office
✅ Interested in a customer-facing role involving software demos, client interaction and business development
Please apply only if you are comfortable with the above salary and are willing to work/relocate to Kochi.
Remote or hybrid work is not available for this position.
🚀 We're Hiring – Business Development & Customer Success Executive
PETAERA TECHNOLOGIES LLP | Kochi
We are looking for a motivated and people-oriented Business Development & Customer Success Executive to join our team and take ownership of customer interactions for PracMind, our software platform for mental health professionals.
This is a customer-facing role that combines software demonstrations, customer relationship management, business development and product communication.
What you'll be doing
• Conduct online and onsite demonstrations of PracMind.
• Communicate with prospective customers and understand their requirements.
• Follow up with leads and assist in converting them into customers.
• Maintain relationships with existing PracMind customers.
• Assist customers with onboarding and understanding the software.
• Coordinate with our technical team whenever customer issues or support requirements arise.
• Understand how customers use the product and provide useful feedback to our product team.
• Identify usability issues, customer requirements and opportunities for product improvement.
• Coordinate with the marketing team regarding campaigns and lead generation.
• Create content related to PracMind and its features for social media and other marketing channels.
• Participate in creating product videos, feature explanations, reels, presentations and other promotional content.
Who we're looking for
• Good communication and presentation skills.
• Comfortable speaking with professionals and business owners.
• Confident in conducting software demonstrations.
• Interested in sales, customer success and technology.
• Able to understand customer requirements and communicate them clearly to the technical/product team.
• Good Malayalam and English communication skills.
• Willing to work from our Kochi office and attend client meetings when required.
Preferred
⭐ Prior experience in software/SaaS sales or customer success
⭐ Experience handling software demos and client relationships
⭐ Experience creating social media/content marketing materials
⭐ Experience creating reels, videos, product explainers or other digital content
A technical background is not mandatory. What matters more is your ability to understand a software product, communicate its value and build a good relationship with customers.
Compensation
💼 ₹25,000/month fixed salary
There will be no performance incentives during the initial period. A performance-based incentive structure may be introduced later based on the role, sales performance and company requirements.
📍 Location: Kochi, Kerala
🏢 Work Mode: Onsite
🚚 Relocation: Candidates from outside Kochi must be willing to relocate.
Please apply only if you are comfortable with the ₹25,000/month salary and are ready to work/relocate to Kochi.
If you enjoy communicating with people, explaining products, creating content and helping customers, this could be a great opportunity to grow with a technology startup.
📩 Send your resume to info@petaera.com
Click on Apply to know more.
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