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Job Description – Telecaller
Company: Ziearah Group
Position: Telecaller
Job Type: Full-time
Location: Thiruvananthapuram, Kerala
Work Mode: On-site
Department: Sales & Business Development
Experience: 0–2 years
Salary: ₹12,000–₹18,000/month + incentives
Key Responsibilities
Make outbound calls to prospective customers and leads.
Explain Storypreneur Hub’s training programs, workshops and offerings.
Understand prospects’ business needs and requirements.
Identify qualified leads and guide them to suitable programs.
Follow up with interested prospects through calls and WhatsApp.
Maintain records of calls, follow-ups and lead status.
Handle basic queries and objections professionally.
Schedule counselling/narration calls when required.
Achieve daily/monthly calling, follow-up and conversion targets.
Coordinate with sales and program teams for enrolments.
Requirements
Good verbal communication skills in English and Malayalam.
Confident communication with business owners and professionals.
Good listening and convincing skills.
Customer-friendly attitude.
Comfortable making a high volume of calls.
Basic knowledge of WhatsApp, Google Sheets and CRM/data-entry tools.
Target-oriented and self-motivated.
Previous experience in telecalling/inside sales/counselling/education/training is an advantage.
Freshers with excellent communication skills can also apply.vq 8089941317
Click on Apply to know more.