About QHT Clinic
QHT Clinic is one of India's leading hair restoration and hair transplant clinics, committed to delivering world-class patient care through advanced technology, experienced medical professionals, and exceptional customer service.
Job Summary
We are looking for enthusiastic and result-oriented Sales Executives to handle inbound and outbound leads, counsel prospective patients, and convert enquiries into consultations and treatment bookings. The ideal candidate should possess excellent communication, persuasion, and relationship-building skills.
Key Responsibilities
Handle inbound and outbound calls to prospective patients.
Explain QHT Clinic's hair restoration treatments and services.
Counsel patients regarding treatment options and address their queries.
Follow up with leads through calls, WhatsApp, SMS, and email.
Schedule consultations and coordinate with the clinic team.
Maintain accurate customer records in the CRM.
Achieve monthly sales and revenue targets.
Ensure timely follow-ups to maximise conversions.
Build trust and maintain long-term relationships with patients.
Coordinate with doctors, operations, and customer support teams for a seamless patient experience.
Key Performance Indicators (KPIs)
Minimum 150 outbound calls per day.
Minimum 2.5–3 hours of talk time daily.
Monthly consultation and revenue targets.
High lead-to-consultation and consultation-to-sale conversion ratio.
99% CRM data accuracy.
Timely follow-up of assigned leads.
Eligibility
Graduate in any discipline.
6 months to 3 years of experience in Inside Sales, Telesales, Counselling, Healthcare Sales, or BPO Sales.
Excellent verbal communication skills in Hindi (English proficiency preferred).
Strong negotiation and convincing abilities.
Basic computer and CRM knowledge.
Preferred Candidate
Experience in healthcare, wellness, aesthetics, cosmetic, or hair transplant industry will be an added advantage.
Self-motivated, target-driven, and customer-focused.
Comfortable working in a fast-paced sales environment.
Compensation & Benefits
Fixed Salary + Attractive Performance Incentives.
Career growth opportunities.
Professional training and development.
Supportive work environment.
Working Days: 6 Days a Week
Job Type: Full-Time at Ideapod co-working space, Dharmatala, Taltala, Kolkata
Workplace Type
In-Office
Employment Type
Full-time
Experience Level
entry-level, associate
Work Experience (years)
1 - 4 years
Education
Bachelor's Degree
Skills