Website:
avanta.co.uk
Job details:
Company Description Avanta Business Centres provides highly flexible, unbranded office space, meeting rooms, and conferencing facilities equipped with advanced technology, all competitively priced and tailored to clients’ needs. Its business centres feature state-of-the-art infrastructure and customer service–accredited centre teams who support smooth day-to-day operations for occupiers. Avanta offers transparent pricing with customisable managed offices giving businesses a simple monthly fee that covers essential services for effective operations and professional presentation. Established in 2008, Avanta operates over one million square feet of office space across 7 prime buildings in NCR. The company also maintains an active business community and presence on major social networks, sharing updates, industry news, and special offers.
Role Description The Business Centre Executive is a full-time, on-site role based at Avanta Business Centre. This role involves acting as a primary point of contact for clients and visitors, managing reception duties, greeting guests, handling phone and email inquiries, and ensuring a professional front-of-house experience. The Business Centre Executive coordinates meeting room and office bookings, prepares rooms for client use ensuring good housekeeping and flawless maintenance, and supports administrative tasks such as documentation, billing queries, and basic reporting. They work closely with the centre management team to help maintain high service standards, support the smooth operation of the facility, and address day-to-day client requests promptly. The role also includes liaising with vendors or support teams when needed and contributing to a positive, efficient, and customer-focused environment.
Qualifications
- Strong customer service and client relationship skills, with the ability to manage front-of-house interactions professionally and courteously.
- Administrative and organizational abilities, including handling bookings, documentation, basic reporting, and scheduling tasks accurately.
- Effective verbal and written communication skills for interacting with clients, colleagues, and external partners.
- Proficiency with office technology and software, such as MS Office, email, calendars, and basic booking or CRM systems.
- Attention to detail and problem-solving capabilities to address client queries, resolve issues, and ensure smooth centre operations.
- Ability to work on-site full time at any locations of Avanta, manage multiple tasks, and maintain a professional demeanor in a fast-paced environment.
- Prior experience in serviced offices, hospitality, hotels, facilities management, or a customer-facing corporate role is beneficial.
- Relevant education such as a diploma or degree in business, hospitality, administration, or a related field is an advantage.
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