BioBrain Insights
Website:
biobrain.io
Job details:
About BioBrain
BioBrain is a next-generation Data, Insights, and Intelligence company reimagining how brands, agencies, and consultancies access and apply research. We combine AI-powered automation, global audience reach, proprietary intelligence frameworks, and deep human expertise to deliver insights that are faster, sharper, and more contextual powering better decisions across industries and markets.
Recognized by the Stevie Awards 2025 for Technology Innovation and Technical Breakthrough, BioBrain is on a mission to transform how the world thinks about research, data, and intelligence.
Location – Gurugram
Function – Brand Strategy, Customer Advocacy & Reputation
Experience – 4–6 Years
About the Role
We're looking for a Manager – Brand Strategy & Customer Advocacy who can systematically turn BioBrain's work, expertise, client outcomes, and proprietary intelligence into compelling market-facing proof.
It is a hands-on individual contributor role focused on steadily building BioBrain's brand credibility, customer advocacy, digital reputation, thought leadership, and organic market visibility.
You will work closely with leadership, research, client, product, and marketing teams while also managing external agencies, designers, and content partners where required.
Key Responsibilities
Case Studies & Marketing Collateral
- Build a continuous pipeline of high-quality client case studies, success stories, capability showcases, and use cases.
- Convert complex client engagements into strong narratives covering the challenge, approach, solution, and business impact.
- Build and maintain a structured library of solution-, industry-, and capability-specific marketing assets.
- Work with internal design teams to ensure every asset is commercially compelling, visually strong, and consistent with BioBrain's positioning.
Research, Intelligence & Thought Leadership
- Use BioBrain's proprietary web and market intelligence frameworks to create differentiated reports for clients, strategic prospects, and industry audiences.
- Develop customized intelligence reports that can support prospect engagement, client advocacy, account expansion, and upsell opportunities.
- Translate complex research and data into clear, engaging, and commercially relevant narratives.
Customer Advocacy
- Build and manage a structured customer advocacy program across BioBrain's existing client base.
- Work with client-facing teams to identify satisfied customers for testimonials, case studies, references, reviews, and other advocacy initiatives.
- Proactively engage clients for authentic ratings, reviews, testimonials, quotes, and success stories.
- Identify opportunities for collaborative content, client interviews, joint case studies, webinars, and other credibility-building initiatives.
- Build lasting relationships with client advocates rather than treating advocacy as a one-time activity.
Digital Reputation & Third-Party Credibility
- Build and continuously strengthen BioBrain's presence across platforms such as G2, Capterra, TrustRadius, Trustpilot, relevant industry directories, and other third-party credibility platforms.
- Ensure company profiles, positioning, product information, imagery, and supporting content remain accurate and compelling.
- Develop systematic programs for generating genuine and recent customer reviews.
Brand & Content Operations
- Create strong briefs, review output critically, and maintain consistency across BioBrain's messaging and visual identity.
- Work closely with leadership and subject-matter experts to translate internal knowledge into compelling external communication.
- Repurpose major research and customer stories across web, reports, presentations, social content, and sales collateral.
Who You Are
- MBA Graduate from Tier 1 colleges with 4 to 6 years of experience across B2B brand marketing, content strategy, customer marketing, product marketing, thought leadership, research/insights marketing, or related roles.
- Experience in Market Research, SaaS, Data/Analytics, Technology, Consulting, or B2B Services would be particularly relevant.
- Exceptional business writing and storytelling ability — capable of turning complex projects, research, and data into clear and persuasive narratives.
- Strong analytical curiosity and comfortable working with research, data, technology, and business information.
- Highly hands-on with contemporary AI tools, analytics platforms, and digital channels and able to independently research, structure, write, coordinate, review, and deliver high-quality work.
- Strong stakeholder management skills with the confidence to work with internal teams at all levels, clients, agencies, and external partners.
- Commercially aware to understand that great brand content should create trust, differentiation, and reasons to buy, not merely impressions.
- High attention to detail and strong editorial judgement, particularly around client confidentiality, claims, and market-facing communication.
- International outlook with an understanding of communicating to audiences across US, UK, EU, and APAC markets.
Why Join BioBrain
- Build the brand credibility engine of a fast-growing company transforming the global research and intelligence ecosystem.
- Work directly with leadership and gain exposure to sophisticated research, AI, data, and client engagements.
- Create work that becomes the visible proof of what BioBrain can deliver.
- Operate with significant ownership and autonomy while shaping how BioBrain is perceived globally.
Bottom Line
If you enjoy turning great work into great stories, customers into advocates, insights into authority, and credibility into long-term brand value, this role is for you.
Your success will be visible when someone researching BioBrain consistently finds compelling reasons to trust us, remember us, recommend us, and want to work with us.
Click on Apply to know more.