Saanvi Nirman
Website:
saanvinirman.com
Job details:
Ideal profile: strong background in premium hospitality, luxury retail, or high end real estate experience roles, solid understanding of real estate as an industry, polished communicator able to represent the brand to VIP visitors, press, and partners, senior level judgment on service standards, genuine interest in coaching and upskilling a sales team.
● Own the end to end visitor and client experience across Saanvi Nirman
● Act as the senior on ground representative for high value visitors, press, and client interactions
● Design and refine the visitor journey, touchpoints, service standards, and experience protocols
● Coordinate PR, media outreach, and event activities
● Represent Saanvi Nirman at industry events and networking functions to build visibility and credibility
● Maintain visitor logs, feedback tracking, and lead handover to sales
● Coordinate content shoots, event setups, and on ground brand activities
● Track and report visitor sentiment, engagement metrics, and experience related KPIs
● Liaise with the Brand Manager and marketing agency to align campaigns with the brand's experience positioning
● Review and improve SOPs for visitor and client experience
● Mentor and coach the sales team on client facing communication and service standards
Click on Apply to know more.