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Profile Summary
Experienced Branch Territory Manager with 5+ years in sales and operations management, including 3 years in team management. Proven track record in driving revenue growth, managing branch operations, and leading high-performing teams in the BFSI/Fintech sector. Expertise in risk compliance, relationship management with lending partners, and cross-selling products. Strong analytical, communication, and leadership skills, with a focus on achieving AUM targets and business development. Proficient in local languages and market dynamics.
Job Title: Branch Territory Manager
Education: Bachelor’s degree required (Graduation) or above in any stream.
Experience: Minimum 5 years of experience in sales and operations management, with at least 3 years in handling group of branches.
Key Responsibilities:
○ Own City P&L and Drive Scalable Growth : Lead end-to-end city performance with full accountability for AUM, revenue, and profitability through strong acquisition, retention, and demand generation strategies.
○ Lead Multi-Branch Operations Excellence: Ensure seamless operations across all branches with strict adherence to SOPs, TATs, and process governance, maintaining zero operational gaps.
○ Drive Strategic Business Planning & Demand Generation: Develop and execute city-level plans, drive BTL initiatives, and build scalable offline sourcing channels to ensure consistent lead flow and high conversion.
○ Execute Branch Expansion & Network Growth: Identify high-potential micro-markets, finalize properties, and lead end-to-end branch setup and launches with speed, quality, and compliance.
○ Build and Lead High-Performance Teams: Hire, develop, and manage strong teams across branches while fostering a culture of ownership, accountability, and high performance.
○ Drive Productivity, Performance & Customer Excellence: Maximize branch and team productivity, improve conversion metrics, and ensure superior customer experience with strong retention focus.
○ Ensure Strong Risk, Audit & Compliance Governance: Maintain highest standards of gold safety, portfolio quality, audit readiness, and regulatory compliance across all branches.
○ Drive Data-Led Decisions & Channel Expansion: Leverage data insights, monitor competition, optimize costs, and build strong partner ecosystems (banks, NBFCs, DSAs) to scale business sustainably.
Essential Skills:
○ Excellent leadership and team management skills, with the ability to motivate and inspire a diverse team. ○ P&L & AUM management
○ Branch operations & SOP adherence
○ Team hiring & leadership
○ Sales & demand generation (BTL/offline)
○ In-depth knowledge of loan products, lending processes, and regulatory frameworks.
○ Strong analytical and problem-solving abilities, with a keen eye for detail.
○ Ability to work in a fast-paced, target-driven environment and adapt to changing market conditions.
○ Demonstrated ability to handle multiple priorities and meet deadlines effectively.
○ Should be good at relationship management across various stakeholders (Customer, Channel partner, Internal team, cross functional)
○ Local language proficiency and geography knowledge are preferred.
Ideal Persona:
○ Should be a graduate or above in any stream.
○ Minimum 5 years of experience in sales and operations management, with at least 3 years in handling a set of branches
○ Hands- experience on appraisal & customer experience.
○ Candidates from BFSI/Fintech would be an ideal fit.
○ Strong background in the BFSI lending business is highly preferred.
○ Proven track record of achieving sales targets and driving business growth
Why Join Us:
○ Be part of a fast-paced and innovative environment where you can make a direct impact on the company’s growth.
○ Competitive compensation and benefits package, with opportunities for professional growth and development.
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