Zurich Kotak General Insurance
Website:
zurichkotak.com
Job details:
Company Description Zurich Kotak General Insurance Company (India) Limited is a 70:30 joint venture between Zurich Insurance Group and Kotak Mahindra Bank, formed in August 2024 through Zurich’s majority acquisition of Kotak Mahindra General Insurance Company Limited. As one of the youngest and fastest-growing non-life insurance franchises in India, the company focuses on building a brighter future by insuring the things people value. Established originally in 2015 as Kotak General Insurance, it serves the expanding non-life insurance segment across diverse customer groups and geographies. Zurich Kotak General Insurance offers a broad range of products including Motor, Health, and Home insurance. The company emphasizes a differentiated value proposition through customized products and services, supported by advanced technology and robust digital infrastructure.
Role Description This is a full-time, on-site Branch Relationship Manager role based in Hyderabad. The Branch Relationship Manager will build and maintain strong relationships with customers, understand their insurance needs, and recommend appropriate non-life insurance products such as motor, health, and home policies. Responsibilities include managing branch-level sales activities, meeting business targets, handling customer queries and service requests, and ensuring timely policy issuance and renewals. The role involves coordinating with internal teams for underwriting and claims, monitoring portfolio performance, and maintaining high standards of customer satisfaction and compliance. The Branch Relationship Manager will also support local marketing initiatives, participate in branch reviews, and contribute to process improvements and operational efficiency.
Qualifications
- Candidates should possess strong customer relationship management and client servicing skills, with the ability to build trust and long-term engagement.
- Candidates should possess sales and business development capabilities, including cross-selling, upselling, and achieving branch-level revenue targets.
- Candidates should possess communication and interpersonal skills, including clear spoken and written communication and effective stakeholder collaboration.
- Candidates should possess basic analytical and problem-solving skills to assess client needs, review portfolio performance, and resolve issues efficiently.
- Candidates should possess knowledge of general insurance products and processes, preferably in motor, health, and home insurance, along with awareness of regulatory and compliance norms.
- Relevant experience in branch banking, insurance, or financial services relationship management is beneficial.
- A bachelor’s degree in business, finance, commerce, or a related field is preferred; professional certifications in insurance are an advantage.
- Ability to work on-site in Hyderabad, manage multiple priorities, and use standard office and CRM tools efficiently.
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