rePUSHTI
Website:
repushti.com
Job details:
About RePUSHTI
rePUSHTI is at the forefront of transforming the travel industry with our innovative Unified Communication Platform and booking re-verification services. Our solutions enable travel agencies, tour operators, and hotels to streamline their operations and ensure impeccable customer experiences. We are seeking passionate and skilled individuals to join our team and play a pivotal role in our mission to revolutionise travel technology.
Job Description
As a Booking Re-verification Associate at rePUSHTI, you will ensure the accuracy and reliability of client bookings directly with hotels. You will use our advanced platform to communicate through calls, emails, WhatsApp, live chats, and more. Your French language skill is crucial in verifying bookings with hotels across various regions, making you an essential part of our global operations.
Key Responsibilities
- Booking Re-verification: Re-verify hotel bookings using multiple communication channels such as phone calls, emails, WhatsApp, and live chat.
- Multilingual Communication: Utilise your language skills to effectively communicate in English and French languages, providing clear and professional interactions.
- Efficient System Use: Navigate our platform proficiently, using shortcuts and switching between different tools and applications on a desktop or laptop.
- Research and Verification: Conduct thorough online research to gather and confirm booking details.
- Documentation and Reporting: Write concise and accurate emails, and keep detailed records of all communications and verifications.
- Team Collaboration: Work closely with the rePUSHTI team to learn and implement new communication techniques and technologies.
Skills And Qualifications
- French Proficiency: Fluent in English and at French language. Additional language skills are a strong advantage.
- Typing Speed: Fast and accurate typing skills are essential.
- Multi-tasking: Ability to manage multiple tasks simultaneously and efficiently.
- Tech Savvy: Comfortable using basic computer functions, including Microsoft Word and Excel.
- Effective Communication: Excellent verbal and written communication skills across different languages.
- Attention to Detail: Strong attention to detail to ensure all booking information is thoroughly verified.
- Problem-Solving: Adept at conducting online research to verify booking details and solve any discrepancies.
What We Offer
- Comprehensive Training: Gain new skills and techniques in a supportive environment with opportunities for continuous professional development.
- Innovative Culture: Be part of a pioneering company that is leading the way in travel technology.
- Global Exposure: Use your language skills to connect with hotels and clients worldwide, contributing to a truly international team.
- Collaborative Team: Join a dynamic team that values collaboration, innovation, and excellence.
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