zeno group
Website:
zenogroup.com
Job details:
Billing Operations Executive - Paid Media
Location: Delhi NCR
Hybrid working: 3 days in office, 2 days' work from home
The Billing Operations Executive will own the end-to-end reconciliation of Paid Media invoices, ensuring accuracy between platform spend, agency/vendor billing, and internal financial records. This role sits at the intersection of finance and media operations, requiring close collaboration with Paid Media teams, vendors, and accounting to ensure billing integrity, timely closeouts, and clean financial reporting across all Paid channels (Google, Meta, LinkedIn, TikTok, Programmatic, etc.).
About the Role:
- Invoice Reconciliation: Reconcile monthly Paid Media invoices against platform-reported spend (Google Ads, Meta, LinkedIn, DSPs, etc.) and internal budget trackers, identifying and resolving discrepancies.
- Vendor & Agency Coordination: Serve as the primary point of contact with media vendors and agencies on billing questions, disputes, credits, and discrepancies; manage escalations to resolution.
- Month-End Close Support: Partner with Accounting/Finance to ensure accurate accruals, prepaid adjustments, and journal entries related to media spend are completed on schedule.
- Process & Controls: Maintain and improve billing workflows, reconciliation templates, and documentation to reduce errors and increase efficiency as media spend scales.
- Reporting & Audit Trail: Produce regular reconciliation reports and spend-vs-invoice summaries for finance and media leadership; maintain clean audit trails for internal/external audits.
- Discrepancy Investigation: Investigate variances between platform data, insertion orders/contracts, and invoiced amounts; determine root cause (e.g., billing errors, delayed platform reporting, currency/tax issues).
- Cross-Functional Liaison: Work closely with Paid Media, Finance, and Procurement teams to ensure billing terms in contracts/IOs are reflected accurately in invoicing.
- Systems Management: Maintain data integrity across billing/reconciliation tools (e.g., Prisma, Workday, custom trackers, etc.) and support any automation initiatives.
Qualifications:
- Education: Bachelor's degree in Finance, Accounting, Business, or related field.
- Experience: 1-2+ years in billing operations, accounting, or finance, ideally with exposure to media/advertising spend reconciliation; agency or ad tech experience is a strong plus.
- Technical Skills: Advanced Excel/Google Sheets skills (VLOOKUPs, pivot tables); familiarity with accounting/ERP systems (NetSuite, SAP, Workday) and Paid Media platforms' billing structures.
- Analytical Skills: Strong ability to reconcile large datasets, spot discrepancies, and identify root causes with minimal oversight.
- Communication: Excellent written and verbal skills for coordinating across finance, media, and vendor stakeholders.
- Organization: Highly detail-oriented with strong process discipline, especially under month-end close deadlines.
- Bonus: Experience with media buying platforms' invoicing/reporting exports (Google Ads, Meta Ads Manager, DSPs) and understanding of IOs/contracts in an advertising context.
About Us
Zeno Group is the fiercely independent and global integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our ‘Fearless Pursuit of the Unexpected,’ we push the boundaries to achieve real business value and societal impact for clients. Winner of the industry’s most coveted awards including the 2021 PRovoke Global Creative Agency of the Year, 2021 PRovoke North American Agency of the Year and 2021 PRWeek Agency of the Year. We are honored to be a three-time winner of PRWeek’s Best Places to Work. Zeno has also been previously recognized by the Cannes Lions International Festival of Creativity. Zeno is a DJE Holdings Company.
Healthy, happy employees make Zeno better, so we have programs that support physical, mental, and financial wellness. Our culture and benefits are designed to promote flexibility, celebrate diversity, and support work/life balance. Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support.
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