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Job details:
Business Development Executive — Dental Appointments (Bilingual: English/Spanish)
Position Summary
Customer-focused role handling inbound/outbound patient calls in English and Spanish to schedule and optimize dental appointments, assist with insurance info, maintain records, and coordinate with office staff.
Key Responsibilities
- Handle inbound/outbound calls in English and Spanish.
- Schedule, confirm, reschedule, and cancel appointments.
- Use waitlists and fill cancellations to maximize provider schedules.
- Collect/verify patient demographics and insurance details.
- Enter accurate notes in the practice management system.
- Coordinate with office managers and staff on schedules and updates.
- Maintain confidentiality and excellent customer service.
Qualifications
- Fluent English and Spanish (verbal & written).
- High school diploma or equivalent.
- Call center, healthcare/dental experience preferred.
- Strong communication, organization, and computer/data-entry skills.
- Reliable attendance and professional demeanour.
Relocation
- Willingness to relocate to Mohali- Punjab, if required.
Pay: ₹30,000.00 - ₹45,000.00 per month (Negotiable for better candidate)
Benefits:
- Commuter assistance
- Food provided
- Health insurance
- Life insurance
- Provident Fund
Language:
Work Location: In person
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